LVMH Group
Tiffany & Co. is seeking aTechnical Manager – Salesforce Commerce Cloud B2Cto help build the future of Tiffany.com.
As part of the Digital IT team, you’ll be responsible for leading the technical execution of features, enhancements, and integrations on our Salesforce Commerce Cloud platform.You will collaborate closely with product, UX, QA, and external partners, ensuring that every line of code aligns with our quality standards and brand experience.
This role requires strong hands-on coding skills, a deep knowledge of SFCC/SFRA, an agile mindset, and a genuine appetite for product and systems thinking.
Key Accountabilities
Lead SFCC B2C technical implementation across features, modules, and integrations using SFRA best practices.
Mentor internal and external developers, enforce clean code, drive code reviews, and foster team growth through peer programming and documentation.
Design and validate solution architectures for eCommerce needs, ensuring scalability, maintainability, and performance.
Own technical scoping and estimations in close collaboration with Product Managers and Architects, highlighting risks, dependencies, and impacts.
Translate functional requirements into technical designs, balancing configuration vs. customization trade-offs.
Manage integrations with systems like OMS, PIM, CRM, ETL, SFMC, PSP.
Define and enforce a testing strategy, including unit, integration, and regression testing across systems and squads.
Ensure non-functional requirements (security, caching, SEO metadata, logging) are consistently met.
Collaborate with QA, UX, architecture, and infra teams to ensure robust and smooth releases via CI/CD pipelines.
Continuously monitor SFCC roadmap and releases, and propose improvements aligned with Tiffany’s standards and eCommerce trends.
Team Management :
Lead and mentor internal and external SFCC developers (onshore/offshore)
Conduct regular code reviews, pair programming, and enforce technical standards.
Promote continuous improvement through documentation, retrospectives, and coaching.
Act as a technical point of contact for dev squads and ensure delivery cadence in Agile sprints.
Collaborate with QA engineers to ensure test coverage and release readiness.
Own the design and implementation of new features and modules on SFCC B2C.
Contribute to and validate technical estimations and backlog refinement with product and business stakeholders.
Guarantee code quality, security, scalability, and performance on all deliverables.
Lead environment and release readiness (CI/CD pipelines, pre-prod validation, cutover/rollback plans).
Ensure SFRA structure is followed and continuously improved following LVMH standard (modularization, abstraction layers, helper usage).
Partner with Business team and tiers providers:
Participate in discovery workshops to translate business needs into technical solutions.
Clarify constraints and trade-offs (config vs. customization, MVP vs. full scope).
Work closely with product managers and architects to shape user stories with technical acceptance criteria.
Challenge vendors and partners on quality, feasibility, and architecture alignment.
Represent the tech team in cross-functional discussions, surfacing risks and system interdependencies (OMS, PIM, PSP, CRM, SFMC, etc.).
Required Qualifications
Bachelor’s degree in Computer Science, Software Engineering, or related field
7+ years of experience developing on Salesforce Commerce Cloud B2C (SFRA)
Proven experience leading technical teams or mentoring developers in an Agile/Scrum environment
Hands-on experience integrating third-party systems (OMS, PSP, CRM, SFMC, PIM)
Excellent understanding of code quality, performance optimization, and caching strategies
Strong communication skills; ability to translate technical topics to business stakeholders and vice versa
Familiarity with Git-based workflows, CI/CD tools (GitLab CI, SonarQube, Jenkins, etc.), and environment management
Experience working in distributed or hybrid teams (internal + vendor-based collaboration)
Salesforce Commerce Cloud certifications (Developer, Architect)
Preferred Qualifications
Excellent communication and presentation skills
Experience with SFRA migration from legacy techno (AEM, shopify)
Exposure to headless commerce, PWA, or composable commerce architecture
Experience working in a multi-site, multi-language, and multi-currency B2C environment
Familiarity with retail-specific integrations: OMS, SFMC, PSP, Loyalty, Tax, Fraud, CDP
Experience with performance monitoring and observability tools (e.g., Dynatrace, Content square,….)
Exposure to QA automation frameworks (Cypress, Selenium, Postman for API testing)
Understanding of UX/accessibility principles and SEO-friendly development
The hiring range for this position ranges from $148,000- $209,000. The salary offered will be dependent uponcandidates’ relevant skills and experience.
Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations. As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.
Crafting Dreams Starts With Yours
At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
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At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
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