Implementation Specialist

The Implementation Specialist will leverage project management skills, technical expertise, industry knowledge, and business acumen to collaborate with key stakeholders and deliver comprehensive start-up solutions for our customers across imaging and biomedical programs. This role plays a crucial part in ensuring a seamless transition from project inception to field operations. Responsibilities include: Supporting stakeholders to ensure the successful implementation and transition of new or expanding accounts into field operations. Collaborating with internal teams and external partners to maintain data accuracy and enable effective service delivery within Salesforce. Providing regular, detailed status updates to stakeholders regarding project progress and milestones. Coordinating resources to complete implementation tasks timely and accurately. Offering insights and strategic recommendations for process improvements. Ensuring clear communication of the implementation plan to all parties involved. Role Competencies: Proficiency with Salesforce or similar CRM platforms. Strong organizational, analytical, and problem-solving skills. Ability to manage multiple projects in a dynamic environment. Excellent communication skills, both verbal and written. Project Management certification (e.g., PMP, CAPM) is a plus. Experience with healthcare technology, biomedical equipment, or imaging systems is highly desirable. Proficiency in data reporting tools and project management software. Strong skills in Microsoft Office, especially Excel. Cultural Fit: Exhibit Block's core values of Growth, Integrity, Together, and Honor by making decisions that support these principles. Qualifications: Bachelors degree in business, healthcare management, IT, or related field, or equivalent experience. At least 2 years of experience in implementation, project management, or related fields, ideally in healthcare or biomedical industries. Physical and Travel Requirements: Physical activities may include bending, reaching, climbing, lifting up to 75 lbs., and other movement necessary for job duties. Travel may be up to 50% or more, requiring flexibility and physical readiness. Work Environment: Exposure to loud noises, machinery, and hazardous materials may occur. All team members must meet customer-specific credentialing and health requirements prior to onsite visits, including vaccinations and training modules. Benefits: Health, vision, dental insurance. Paid time off starting at 19 days, plus community service days. Profit sharing and bonuses. Investment and retirement plans with company match. Tuition reimbursement after three months, increasing after two years. Paid parental leave. Casual work environment with team bonding activities.

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