Logo
CSS Staffing

Windows Systems Engineer

CSS Staffing, Omaha, Nebraska, us, 68197

Save Job

Employment Type: Permanent Application Link: 4364 Job Description

Windows Systems Engineer Local Omaha, NE candidates needed for hybrid- partial on-site Terrific opportunity to be part of a transformative, state-of-the-art enterprise technology environment. Please apply with CSS to explore a fit for this fast-moving, rich opportunity! The Ideal Candidate Will Have: 3-5 years of experience in a System Administrator or comparable role Desired: Professional IT Certifications: Microsoft MCSA or MCSE, SonicWall CSSA, Cisco CCNA, or VMware VCP Serve as a role model in the department Ability to multi-task and adapt quickly to change Provide excellent customer service via active listening and communication Ability to provide customer care and support via telephone, in-person and email communication Ability to diagnose and match resources to address technical issues appropriately Maintain client business acumen such as specific knowledge of the customer and how IT relates to their business strategy and goals Core Responsibilities: Provide IT Support relating to issues with internal systems and network infrastructures Provide support services for Microsoft related technologies: Windows Server, Exchange, etc. Provide support services for virtualization technologies with VMware Provide technical services and support at the network level: WAN and LAN connectivity, routers, firewalls and switching Provide support for disaster recovery solutions Provide remote access solution support: VPN, Terminal Services, etc. Document maintenance for all computer systems and network infrastructures. Communicate with customers and internal team Inform all of incident progress and notify them of impending changes and agreed outages Maintain service awareness and understanding of all organization key IT services, support tools, and techniques used to provide services Maintain and monitor client networks Escalate service or project issues that cannot be completed within agreed service levels Document internal processes and procedures related to duties and responsibilities Assist with technical sales processes Enter time and expenses, work through a daily schedule, and enter all work as service or project tickets in CW Represent client in a positive manner to customers and the community Mentor and assist Jr. engineers, as required Additional Information: Start Date: ASAP Assignment Length: Direct hire - candidates must be eligible to work in the US on a W2 basis without sponsorship or visa transfer

#J-18808-Ljbffr