KLA
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device, or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards, and flat panel displays. Our focus on innovation is reflected in our investment of 15% of sales back into R&D. Our teams of physicists, engineers, data scientists, and problem-solvers collaborate with leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting, and our teams thrive on tackling challenging problems, ensuring theres never a dull moment.
Job Description / Preferred Qualifications
Customer Support Engineers
are core to KLA's technology. Although we do not currently have an opening, we are continuously building our talent community and are interested in learning about your background. Locations include: Arizona, New Mexico, Texas, Massachusetts. Apply to this posting for future opportunities with KLA. Customer Support/Service Engineer
In this role, you will: Evaluate, analyze, diagnose, and solve technical equipment problems via telephone or at customer sites. Ensure equipment improves customer production, repair system-level problems, represent the company to the customer, and coordinate actions to minimize downtime. Assist Installation Engineers in resolving issues and prepare support activity reports. Build positive relationships with customers, handle return materials authorizations (RMA), and ensure timely and accurate service and repairs. Address critical technical issues with detailed problem statements and collaborate with the system engineering team on-site.
Travel is estimated at 20% after training, with most responsibilities performed in the office or at customer sites supporting projects and initiatives. Minimum Qualifications
Doctorate with 3 years of related experience, or Master's with 6 years, or Bachelor's with 8 years. Base Pay Range: $77,700 - $132,100. Our total rewards include performance incentives, medical, dental, vision, life insurance, 401(k) with company matching, employee stock purchase, tuition reimbursement, development opportunities, wellness benefits, paid time off, holidays, and family leave. Interns are eligible for some benefits. Pay ranges are role, level, and location-dependent, and comply with federal and state minimum wage laws. For specific pay details, contact your recruiter. KLA is an Equal Opportunity Employer. We provide reasonable accommodations for qualified individuals with disabilities. Contact us at talent.acquisition@kla.com or +1-408-352-2808 for assistance. Be cautious of fraudulent postings. KLA does not ask for payment for employment or equipment and does not work with recruiters charging fees. Verify job postings on our Careers website and contact talent.acquisition@kla.com to confirm the legitimacy of communications. We value your privacy and handle your information confidentially. #J-18808-Ljbffr
Customer Support Engineers
are core to KLA's technology. Although we do not currently have an opening, we are continuously building our talent community and are interested in learning about your background. Locations include: Arizona, New Mexico, Texas, Massachusetts. Apply to this posting for future opportunities with KLA. Customer Support/Service Engineer
In this role, you will: Evaluate, analyze, diagnose, and solve technical equipment problems via telephone or at customer sites. Ensure equipment improves customer production, repair system-level problems, represent the company to the customer, and coordinate actions to minimize downtime. Assist Installation Engineers in resolving issues and prepare support activity reports. Build positive relationships with customers, handle return materials authorizations (RMA), and ensure timely and accurate service and repairs. Address critical technical issues with detailed problem statements and collaborate with the system engineering team on-site.
Travel is estimated at 20% after training, with most responsibilities performed in the office or at customer sites supporting projects and initiatives. Minimum Qualifications
Doctorate with 3 years of related experience, or Master's with 6 years, or Bachelor's with 8 years. Base Pay Range: $77,700 - $132,100. Our total rewards include performance incentives, medical, dental, vision, life insurance, 401(k) with company matching, employee stock purchase, tuition reimbursement, development opportunities, wellness benefits, paid time off, holidays, and family leave. Interns are eligible for some benefits. Pay ranges are role, level, and location-dependent, and comply with federal and state minimum wage laws. For specific pay details, contact your recruiter. KLA is an Equal Opportunity Employer. We provide reasonable accommodations for qualified individuals with disabilities. Contact us at talent.acquisition@kla.com or +1-408-352-2808 for assistance. Be cautious of fraudulent postings. KLA does not ask for payment for employment or equipment and does not work with recruiters charging fees. Verify job postings on our Careers website and contact talent.acquisition@kla.com to confirm the legitimacy of communications. We value your privacy and handle your information confidentially. #J-18808-Ljbffr