Site Reliability Engineer

Direct message the job poster from PacerPro

You’ll be joining the engineering team responsible for delivering PacerPro’s SaaS and on-premise solutions that orchestrate case data workflows and provide data driven legal insights for our clients. You will be significantly contributing towards the development of our strategic initiatives - using a variety of distributed systems and cloud-technology stacks, driving our next level of growth. As an early member of our small team, you will have ample opportunity to contribute to challenging technical problems. You will also have avenues to grow into a higher technical track. Depending on fit, you will be considered for opportunities to contribute to GenAI use cases on our product roadmap, bringing cutting-edge technology to our suite of solutions.

Our engineering culture is driven by developer empowerment, and built on passion, collaboration, innovation, and unwavering diligence. We foster an environment of open communication, transparency, and a determined 'get-it-done' mindset. We hold continuous learning, mutual support, and a profound sense of camaraderie in high regard, even within our remote work setting.

Responsibilities

• Gain a solid understanding of our deployment and network architecture.
• Build and modernize infrastructure across both legacy and cloud-native environments (e.g., Heroku, AWS) using a diverse set of tools to ensure scalability, reliability, and performance.
• Build observability tools to allow our development team to better understand the system, identify system bottlenecks, assess, and mitigate risks and vulnerabilities.
• Strive for automation of operational tasks to reduce repetitive manual work and human error.
• Participate in an on-call rotation to respond to production incidents and to reduce MTTR and achieve SLA/SLO/SLI targets.
• Participate in incident postmortems and perform root cause analysis.
• Participate with cross-department stakeholders in the implementation of IT and Engineering policies for SOC2 compliance.
• Adhere to best practices in coding standards, code test coverage, code reviews, CI/CD, and documentation.
• Our tech stack is varied - you will start with Heroku, AWS, Sidekiq, New Relic, Twilio SendGrid, CloudMailin, Ruby/Rails, Postgres, Redis, Kafka, and more.

Qualifications

• BS in Computer Science, Computer Engineering, Information Technology or other computer-related discipline.
• Experience in system design, iterative development and deployment of new services.
• Experience using one or more IaaS/PaaS solutions (eg: Heroku/AWS/GCP/Azure)Proficiency in one or more scripting languages (eg: Ruby/Python/Go).
• Knowledge of Linux OS capabilities.
• Exposure to one or more Infrastructure as Code technologies (eg: Terraform/Ansible/Salt).
• Experience with one or more observability technologies (eg: LogEntries/NewRelic/Rollbar/Prometheus/Grafana/Datadog/Zabbix).
• Experience with CI/CD systems (e.g.: CircleCI/Jenkins/Github/Gitlab CI).
• Ability to effectively communicate and collaborate with both technical and non-technical team members.
• Flair for startup work style.
• Experience with relational databases at scale is a plus.
• Experience with Docker and Kubernetes clusters is a plus.

About PacerPro

PacerPro's mission is to empower better decision making and stronger institutions by making facts, the bedrock of legal analysis, readily and easily accessible. Launched in 2014 as a simple overlay to the PACER system, today our service is the standard for integrating federal court data into workflow and knowledge systems for BigLaw and leading litigation boutiques. This success is due to innovative technology matched with best-in-class customer success and deployment teams.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Legal Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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