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Job Description
Preferred location: NYC
W2 engagement: the rate reflects a W2 engagement.
We are seeking a Senior UX Designer to lead the design and development of integrated omnichannel experiences for merchants who operate both online and in physical retail environments. The ideal candidate will play a critical role in unifying previously separate product systems into a cohesive ecosystem that seamlessly supports merchants across all sales channels.
Key Responsibilities
- Advocate for merchant needs at all levels of the organization, balancing business requirements with user experience
- Design intuitive migration experiences that help merchants transition from legacy systems to the unified platform
- Conduct user research with diverse merchant segments to inform design decisions
- Create comprehensive user journeys and workflows for complex systems
- Develop information architecture that accommodates the complexity of omnichannel operations
- Experience in inventory and catalog management across channels
- Partner with product managers, engineers, and stakeholders to define and prioritize features
- Translate business and technical requirements into elegant user experiences
- Lead design reviews and iteration cycles based on user feedback and performance metrics
- 10+ years of UX design experience, with demonstrated expertise in complex system design
- Strong portfolio showcasing experience with enterprise applications, particularly in retail or e-commerce
- Proven track record of successfully unifying disparate systems through thoughtful UX
- Experience designing for both digital and physical retail environments
- Excellent communication skills and ability to advocate for design decisions
- Proficiency in industry-standard design and prototyping tools
- Knowledge of design systems and component-based design methodologies
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Design, Art/Creative, and Information TechnologyIndustries
Technology, Information and Internet
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