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Chaseandassoc

Global Key Account Manager

Chaseandassoc, IL, United States

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We’re seeking a highly motivated Global Key Account Manager to join a market-leading organization in the packaging industry. This individual will support and lead complex global accounts, acting as a key liaison between customers and internal teams. The ideal candidate thrives in a collaborative, fast-paced environment and is passionate about delivering value to both clients and the business. This is a high-visibility role with strong growth potential.

  • Lead and manage strategic global accounts, serving as the main point of contact for client needs and initiatives
  • Act as the bridge between customer goals and internal stakeholders to ensure mutual success
  • Provide clear, consistent communication across global teams and time zones
  • Represent the voice of the customer internally with strong business acumen and balance of priorities
  • Manage conflict and drive resolution in challenging or high-stakes conversations, both externally and internally
  • Build and nurture deep, long-term customer relationships that promote loyalty and expand share of wallet
  • Proactively identify growth opportunities and support internal advocacy to drive account development
  • Collaborate with cross-functional global teams to ensure seamless execution and customer satisfaction
  • Operate with independence and accountability, requiring minimal oversight from leadership
  • Maintain a strong understanding of the flexible packaging, dispensing (pumps & sprays), or closure landscape (preferred)

Qualifications:

  • 7+ years of experience in key account management, preferably with global account exposure
  • Demonstrated experience managing complex customer relationships across international markets
  • Hands-on leadership within a global account team within the past 12 months
  • Proven ability to operate with initiative, take ownership, and drive results
  • Excellent communication skills—verbal, written, and interpersonal
  • Strong listening skills with the ability to ask reflective, insightful questions
  • Experience in packaging, dispensing, or closure industries is preferred
  • Ability to manage up effectively and work cross-functionally within a matrixed organization
  • Comfortable with 50%+ travel, including international trips as needed

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales, Strategy/Planning, and Product Management

  • Industries

    Packaging and Containers Manufacturing

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Inferred from the description for this job

Medical insurance

401(k)

Vision insurance

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