Job SummaryAs a Personal Lines Client Manager, you will be responsible for maintaining positive relationships with personal lines insurance clients. You will serve as the main point of contact for clients, addressing their inquiries and managing their insurance policies. This role requires strong account management skills and excellent communication abilities.ResponsibilitiesServe as the primary liaison between clients and the insurance agency, addressing client inquiries and concerns in a timely and professional mannerWork closely with clients to understand their insurance needs and provide tailored recommendations and solutionsManage and maintain client insurance policies, ensuring accurate coverage and addressing any necessary adjustmentsIdentify opportunities for policy renewals and upselling additional insurance products to meet client needsCollaborate with the internal team to ensure seamless client service and satisfactionKeep abreast of industry trends and changes in insurance policies to effectively advise and educate clientsQualifications/RequirementsAt least 3 years of Personal Lines Account Management experience required; 3+ preferredStrong understanding of personal lines insurance products and coverageExcellent interpersonal and communication skillsAbility to multitask, prioritize, and manage time effectivelyExperience with Applied EPIC agency management software is preferredHolds an active P&C (Property and Casualty) insurance licenseCommitment to providing exceptional customer service and building long-term client relationshipsA proactive and detail-oriented approach to client managementDisclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.#LI-MB6
The Jonus Group