Job DescriptionWe are United Auto Exchange (UAX), the industry's most innovative wholesale auto auction and a winner of the 'Auction of the Year' award. Our success has been built on providing exceptional service to our clients, many of whom are some of the largest lenders and dealers in the United States. By utilizing the latest technology and investing in the development of our people, UAX has experienced continued growth since our inception.We are seeking an energetic Bilingual Office Clerk to join our front office team. In this role, the qualified candidate will provide exemplary customer service to our clients and internal business partners, process paperwork generated during our weekly auction sale in a timely, organized manner and provide general administrative support to the sales department. You will also accurately input information into spreadsheets and other documents, and service calls from internal and external customers, as needed. This person must be a team player, with the ability to work in a fast-paced environment, with attention to accuracy and detail and always represent UAX in a professional manner.Essential Duties and Responsibilities:Provide exceptional front-line customer service to current and potential dealersGreet and assist walk-in customers, ensuring they receive prompt and courteous attentionAnswer incoming calls and route calls to appropriate departmentsPrint consignor tickets and auction catalogues prior to saleAssist customers with dealer registrationCollect payment for vehicle purchase(s) during sale and issue receiptsAccurately enter data into auction software, complete documentation, and file paperworkMaintain a professional appearance and orderly work environmentOther duties as assigned by ManagerWe have a very relaxed, informal work atmosphere, and a family-friendly, daytime work schedule. We also offer a competitive compensation package and promotional opportunities. By the way, we like to have a little fun at work, too!Experience and SkillsRequired Qualifications:High school diploma or equivalent1-2 years office and customer service experience strongly preferredBilingual - Spanish/English requiredStrong organizational and administrative skillsExcellent verbal and written communication skillsProficiency with computer systems, data entry, and software applicationsPrevious automotive or auction experience, a plusPrevious cash handling/account receivables experience strongly preferredAbility to work in a fast paced, team environmentPhysical Requirements:Ability to sit for long periods of time, and walk/stand regularlyAbility to lift up to 25 pounds and perform physical tasks (e.g., stooping, bending kneeling)Ability to pass pre-employment screeningJob BenefitsBenefits & Perks:Health insuranceDental insuranceVision insuranceLife insuranceDisability insurance401(k) PlanPaid vacation daysDiscounted Gym MembershipVehicle Purchase ProgramCareer ProgressionCommunity Involvement
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