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Macpower Digital Assets Edge

Receptionist & Switchboard

Macpower Digital Assets Edge, Canonsburg

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Job Summary:
  • This position will involve standard reception tasks - answering phone calls, greeting guests, sorting out minimal mail.
  • Looking for someone who is customer service oriented, has a positive attitude, and is a self-starter.
Requirements:
Typically Requires:
  • Requires high school diploma or equivalent and 1+ years of prior switchboard experience.
Knowledge, Skills and Abilities:
  • Excellent organizational and communications skills
  • MS Office Suite experience, specifically Word and Excel.
  • Excellent customer service skills.
  • Flexibility and ability to work in a team environment.
  • Good communications skills
Working Conditions, Mental and Physical Demands:
  • Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level
  • Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction - prepare, provide and convey diversified information
  • Minimal physical effort required.
  • Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.).
  • Moderate dexterity - regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.
Responsibilities: Provides exceptional service to the business by greeting/assisting all visitors and answering and transferring incoming calls from all over the United States.
  • Greets the public.
  • Distributes name badges to visitors, temporary employees, etc.
  • Schedules meeting rooms for all.
  • nswers and transfers calls from all over the United States.
  • Participates enthusiastically in company and community service events.
  • Performs light administrative duties.
  • Performs PC Support and Administrative duties as needed.
  • cts as a model for Vision, Values, and Mission.
  • Builds professional relationships with customers and other teams.
  • Responsible for the timely updates of the following: Company phone and speed dial lists, Brag Board and Company Calendar.
  • Responsible for updating the automated messaging center daily.
  • ssists Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.).
  • Responsible for ordering, maintaining and distributing promotional items for Promotional Store.
  • Performs other duties as assigned.