Medical Support Assistant

Taos, New Mexico - Simply the Best
The Community - Taos, New Mexico
Taos is a town in northern New Mexico's high desert, bounded by the Sangre de Cristo Mountains. It's known for its historic adobe buildings such as Taos Pueblo, a multistory adobe complex inhabited by Native Americans for centuries. A longtime artist colony, Taos also offers many galleries and museums showcasing regional artwork, including the Hardwood Museum of Art and the Taos Art Museum.
Taos is also home to a world-class ski resort (Taos Ski Valley), a World Heritage Site (Taos Pueblo), one of the most photographed and iconic churches (St. Francisco de Asis), and a majestic landscape encompassing the Rocky Mountains and the Rio Grande Gorge (and its eponymous bridge). Drawn by clean air and mythical light, visitors come to New Mexico's Soul of the Southwest to experience rich spiritual traditions, fine art, distinctive cuisine, a thriving music scene, and of course, the raw, natural beauty of the landscape.
Learn more about the rich culture of the Pueblo people here.
The Facility - Taos Picuris Service Unit
The Taos/Picuris Service Unit is the primary source of non-emergency, outpatient services for the members of the Picuris and Taos Pueblos. Specialist consultations from Taos, Santa Fe, and Albuquerque are provided, as needed. Services include Audiology, Behavioral Health, Dental, Health Education, Laboratory, Medical, Nursing, Nutrition, Optometry, Pharmacy, Podiatry, Public Health Nursing, and Radiology.
Facility Address - 1090 Goat Springs Rd, Taos, NM 87571
Medical Support Assistant - RESPONSIBILITIES (listed are included but not limited to)

• Greets patients and visitors, checks patients in for appointments, verifying demographics and insurance information
• Appointment scheduling - managing appointment schedules, including booking, rescheduling, and canceling appointments based on availability while adhering to department policies and procedures. Will confirm appointments by phone daily.
• Phone management - Answering incoming calls, taking messages, calling outside vendors for direct patient care, and directing calls to appropriate staff, while documenting necessary patient communications.
• Data entry - updating patient records in electronic health records and electronic dental records (dental department only), and Vista imaging systems, including medical history, insurance details, and/or PRC details.
• Assisting as needed at vaccination clinics by helping with set-up, performing patient registration, and assisting staff with documentation.
• Administrative tasks - filing paperwork, scanning/faxing, maintaining patient records, assisting patients with medical forms; manages departmental mail, and will provide clerical assistance for the following departments: nursing, public health nursing, patient registration, health information management, purchased referred care, pharmacy, and dental.
• Responsible for maintaining the confidentiality of patient information obtained to carry out required duties.

MSA - REQUIREMENTS

• Experience: Excellent communication skills, both verbal and written. Strong organization and time management abilities. Proficient in computer systems and electronic health records. Basic medical terminology knowledge is preferred but not required. Attention to detail and accuracy. Ability to multitask and prioritize tasks. Empathy and customer service skills are required to interact with patients effectively. Administrative experience.
• Education: Must have a minimum of a High School Diploma.
• Must provide proof of vaccination records or provide an approved medical or religious exemption.

KurzSolutions is committed to improving health outcomes by providing well-managed companies with the top healthcare talent in the market.
KurzSolutions is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.