Microsoft O365 Systems Engineer

Interview : Video
Visa : USC, GC
This is onsite from day-1
Description :
A valued customer of ours in the RTP, NC area is seeking a Microsoft O365 Systems Engineer to develop and support Microsoft O365 ( SharePoint , Power BI, Power Automate, B2B) applications, datacenter operations, and endpoint automation. This role also acts as a senior escalation point for endpoint and infrastructure support.
Key Responsibilities

• Design, implement, and support Microsoft O365 solutions including SharePoint, Power BI, Power Automate, and B2B applications.
• Lead the automation and management of Microsoft O365 services.
• Maintain servers, storage, data backups, virtualization environments, and operating systems within industry best practices.
• Configure and deploy Windows 11 and Microsoft O365 platforms using Microsoft Intune.
• Provide monitoring and administration for datacenter infrastructure and core IT services.
• Support end-user issues as an escalation point for the Service Desk, utilizing ticketing and change management systems.
• Participate in a rotating on-call support schedule.
• Ensure documentation, root cause analysis, and procedural adherence for all support and operational activities.
• Collaborate with internal teams and external partners to troubleshoot and resolve technical issues.
• Perform other IT-related tasks as assigned.

• Associate degree in Computer Science or equivalent required
• Bachelor's degree preferred (or equivalent combination of education and experience)

• 5+ years in datacenter operations, systems administration, or enterprise IT support
• Strong experience with virtualization, storage, and OS (Windows Server, Windows 11)
• Hands-on experience with Microsoft Intune, Office 365, and Azure Active Directory preferred
• Background in automation, scripting, or workflow management is a plus

• In-depth knowledge of Microsoft 365 administration, including SharePoint, Power BI, Power Automate
• Familiarity with Azure services and Active Directory integration
• Strong understanding of endpoint deployment and management using Microsoft Intune
• Excellent problem-solving, documentation, and communication skills
• Ability to prioritize tasks, work under pressure, and meet deadlines
• Self-motivated and collaborative with strong attention to detail

• Standard business hours with some overtime and rotating on-call support
• Occasional lifting of equipment (up to ~25 pounds)
• Minimal travel, typically within the state