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Sixt

Parttime Customer Service Agent

Sixt, Portland

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Job Description

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Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting rate of $23.25/hr .

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YOUR ROLE AT SIXT

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  • You ensure a seamless rental experience by verifying customer documents, checking the validity of driver’s licenses, and requesting additional documentation when needed d

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  • You assist customers in selecting the right vehicle and handle exchanges when necessary to meet business needs

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  • You offer additional products and services, such as prepaid fuel and toll passes, while addressing any questions or concerns

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  • You finalize rental agreements by confirming documents, adjusting as needed, explaining charges, and providing accurate receipts

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  • You inspect returned vehicles for damages, mileage, and fuel levels, ensure personal belongings are removed, and maintain a clean workstation in line with corporate standards to support efficient operation

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YOUR SKILLS MATTER

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  • Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience

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  • Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship

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  • Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications

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  • Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane

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  • Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus

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WHAT WE OFFER

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  • Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future

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  • **Paid Time Off & Holidays Benefit **from PTO, sick leave, and receive time and a half for working on public holidays

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  • Employee Assistance Program Access support whenever needed through our Employee Assistance Program

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  • Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees

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  • **Uniform & Perks **Receive a uniform with weekly dry cleaning, always ensuring a professional appearance

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Qualifications:
Additional Information

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About us:

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We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!