Clayton is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.
Sales Coordinator
Reports to: Brand Experience Manager
Department: Sales
Job Status: Full-Time / Hourly
Mobility Profile: None
Position Summary:
We are looking for an experienced, self-motivated, reliable team player that can add value to our Sales Department.
The Sales Coordinator is responsible for ensuring our customers receive a world class experience, utilizing the servant leadership approach to develop, direct, and implement the sales and production process. Must be able to provide a world class customer care as a Sales Coordinator for retail Home Centers.
Duties / Responsibilities:
- Develop and maintain complete understanding of product offerings, pricing structure, and internal systems
- Facilitate the order entry process and provide accurate and timely information flow between the home building facility and our retailers
- Provide necessary administrative support to the Brand Experience Manager (BXM) and Customer Success Managers (CSM)
- Actively participate in Sales Department initiatives to improve our "products" and "services"
- Problem-solve and manage supply information relating to purchasing and receiving; must develop a good working knowledge of the ERP system.
- Analyze sales order releases with respect to capacity planning and material requirements.
- Manage inventory, levels, schedules, and availability of selected items, either manufactured or purchased, to meet production schedules.
- Review work-in-process material reviews from production floor.
- Communicate with manufacturing personnel, the purchasing department and supervisors on materials status and production planning issues.
- Conduct continuous inventory reviews. Verify on-hand against ERP and lead time.
- Weekly follow-up of past due orders with suppliers.
- Assist in cost savings initiatives and supplier performance feedback.
- Help develop and reinforce proper inventory practices.
- Other duties as assigned.
- Must be at least 18 years of age.
- Be able to read, write, and speak English.
- High School diploma or equivalent (GED), required.
- Good communication skills: ability to work with a wide range of people including Team Members, vendors, and management.
- Time Management: ability to multi-task between the different responsibilities will be important due to daily interaction within multiple groups.
- 1-3 years Customer service experience with emphasis on direct relationship building responsibilities
- Must have experience with Microsoft office applications, specifically in Excel.
- Excellent project management and follow-up skills.
- Must be available to work overtime and weekends.
- Bilingual (Spanish)
- Analytical skills, ability to solve problems and/or offer alternative solutions.
- Experience using ERP/Oracle systems and applications in a manufacturing environment strongly preferred
- $25/hr
- Must be able to lift and carry up to 50 lbs.
- Work may require stooping, bending, crouching, crawling, pushing, and / or pulling.
- Work environment is not temperature controlled and may result in exposure to extreme temperatures.
- None
Why Clayton?
Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
As part of Clayton's commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
Clayton is proud to have earned spots on the following Forbes lists: America's Best Employers, America's Best Employers by State, Best Employers for Diversity, Best Employers for Women.
At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.
Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Business Unit - B00018
Clayton Manufacturing