Hotel Indigo Atlanta - Vinings Galleria
Sales Coordinator
nAs the Sales Coordinator, you will play a key role in supporting the sales team and ensuring the seamless execution of our group bookings, meetings and promotional events.
nBenefits:
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- Employer Matching 401K Retirement Plan n
- Medical Insurance n
- Dental Insurance n
- Vision Insurance n
- FREE life insurance n
- Vacation Pay n
- Holiday Pay n
- Management training n
Responsibilities:
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- nSales Support: Assist the sales team in creating proposals, contracts, group resumes, event orders and presentations for potential clients. n
- nClient Liaison: Act as a valuable point of contact for clients, addressing inquiries and providing necessary information to facilitate bookings, site tours and meeting events. n
- nGroup & Meeting Coordination: Collaborate with various departments to coordinate and execute groups and meetings, ensuring client satisfaction. n
- nAdministrative Tasks: Handle administrative duties such as maintaining client databases, client files, processing contracts, group resumes, shipping, supply orders, billing and generating reports. n
- nCommunication: Communicate effectively with clients, team members, and other departments to ensure a smooth flow of information. n
- nMarket Research: Stay informed about industry trends, competitor activities, and market demands to contribute valuable insights for strategic decision-making. n
- nSales Reporting: Generate and analyze sales reports regularly to track performance metrics, identify areas for improvement, and assist in developing sales strategies. Run weekly, monthly, quarterly and annual sales reports as required by the Director of Sales and Marketing. n
- nCustomer Relationship Management (CRM): Utilize CRM systems (Delphi FDC) to manage client information, track interactions, and ensure accurate and up-to-date records. n
- nPromotional Activities: Collaborate with the management team to coordinate and implement promotional activities, special packages, and campaigns to boost sales and attract new clients. Attend local networking events as needed to n
- nContract Negotiation: Assist in negotiating contracts and agreements with clients, ensuring terms are mutually beneficial and align with the hotel's policies. n
- nMarketing/Advertising: Support in the logistical aspects of organizing marketing events, activations, and partnerships. Create and manage engaging content on hotel social media accounts. Keep all imagery and hotel content up to date across online sites and platforms. n
Qualifications:
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- nExperience: A minimum of 1-2 years of prior experience in a hotel setting, preferably in a marketing and/or sales coordination role. (Hilton, Marriott or IHG brands preferred) n
- nEducation: High school diploma or equivalent; additional college courses, degrees or relevant certifications are a plus. n
- nOrganizational Skills: Exceptional organizational abilities with a keen eye for detail. n
- nCommunication: Strong written, verbal and in-person communication skills. n
- nTeam Player: Ability to work collaboratively with a diverse team and thrive in a fast-paced environment. n
- nTech Proficiency: Highly proficient in MS Office suite (Outlook, Word, Excel, PowerPoint) and familiarity with sales and hotel management software. (Delphi FDC, OnQ R&I, PEP) n
- nExercises Sound Judgment: Ability to evaluate situations and utilize appropriate and creative resources to professionally solve problems. n
Aperture Hotels is an established hotel management company with a management portfolio of well-known brands including Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, as well as an Independent.
nWe offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment where team members feel like they are part of family, receive a high level of respect, and are recognized for their merits and accomplishments.
nWe are seeking an individual who embodies the core values that are integral to our success:
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- Be Transparent & Accountable n
- Be Actively Curious n
- Embrace Growth n
- Create Value for Stakeholders n
- Commit and Care n