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Metropolitan School District of Washington Township

Receptionist - Middle School

Metropolitan School District of Washington Township, Indianapolis

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Position Type:
Office Personnel/Receptionist
Date Posted:
7/25/2025
Location:
Westlane Middle School
JOB TITLE
Middle School Receptionist
LOCATION
Westlane Middle School
WORK SCHEDULE
7:00am - 3:30pm
CALENDAR LENGTH
195 working days (School year)
FLSA CLASSIFICATION
Hourly (OP 4)
HOURLY RATE
$15.91/hr ($24,819 annually)
BENEFITS
Paid leave days, paid holidays, retirement contributions (PERF, 401a, VEBA), life insurance and health, dental and vision insurance offerings.
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JOB DESCRIPTION:
Under the supervision of the Assistant Principal in charge of office personnel, the Front Desk Receptionist is responsible for performing the following duties:
Complete daily tasks including, but not limited to:
  • Keep the front desk tidy and presentable with all necessary material (i.e. pens, forms, paper etc.)
  • Greet and welcome guest and ensure the security of the school by monitoring access
  • Answer questions and address complaints
  • Answering all telephone calls and emails to the main console
  • Ensure effective communication between school administrators, parents, students, and community members
  • Support administrative staff by providing information to students and parents
  • Perform clerical duties, such as updating records (i.e. class schedules and academic transcripts)
  • Coordinate parent meetings
  • Assist with updating the school event calendar
  • Receive letters, packages etc., and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Run background checks on visitors that require background check
  • Monitor office supplies and place orders when necessary
  • Assist with maintaining student files
  • Assist with arrival and dismissal
  • Work with students who visit the office; de-escalate students as necessary
  • Work collaboratively with front office staff, admin, and social worker
  • Assist teachers and staff with daily needs
  • Assist with maintaining student files
  • Perform other tasks as assigned
KNOWLEDGE, SKILLS AND ABILITIES:
  • Strong customer service skills.
  • Excellent customer service, communication and public relations skills in dealing with various publics including parents, students, teachers, administrators, and various agencies.
  • Experience using Microsoft Office Suite
  • Strong technical skills with above average computer skills and ability to use printers, copiers, and fax machines
  • Attention to detail and organization skills is necessary.
  • Must be able to work in a fast-paced environment and multi-task.
  • Ability to work independently.
  • Must be able to pass a local and national criminal background check.
  • Knowledge and experience with Google Docs.
  • Must be able to problem solve.
  • Previous experience working with students is preferred.

PHYSICAL DEMANDS:
Seldom = Less than 25% /Occasional = 26 to 50% /Often = 51 to 75% /Very Frequent = Greater than 75%
PHYSICAL REQUIREMENT
PERCENTAGE OF TIME
Ability to stand for extended periods of time
Occasional
Ability to lift 25 pounds
Occasional
Ability to carry 25 pounds
Occasional
Ability to work at a desk, conference table or in meetings of various configurations
Very frequent
Ability to see for the purpose of reading rules and policies and other printed matter
Very frequent
Ability to communicate so others will be able to clearly understand a normal conversation
Very frequent
Ability to operate job-related equipment
Very frequent
Ability to reach in all directions
Very frequent
WASHINGTON TOWNSHIP IS AN EQUAL OPPORTUNITY EMPLOYER
Attachment(s):
  • Middle School Receptionist.pdf