System Engineer 2 - Web Services Engineer

Job DescriptionJob Descriptionn

*Position requires TS/SCI with a Full Scope polygraph.*
Position Description

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• Installation and Configuration: Install and configure web server software (e.g., Apache, Nginx, IIS) and related components.
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• Maintenance and Upgrades: Regularly update and patch web servers to ensure they are secure and performing optimally.
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• Monitoring and Performance Tuning:n
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  • Monitor server performance and troubleshoot issues to ensure high availability and reliability.
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  • Ensure compliance with Service Level Agreements (SLAs) by proactively identifying and resolving performance bottlenecks and potential issues.
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• Security Management: Implement and maintain security measures to protect web servers from threats and vulnerabilities.
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• Backup and Recovery: Manage backup and recovery processes to ensure data integrity and availability in case of server failure.
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• Documentation: Maintain accurate documentation of configurations, procedures, and policies.
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• Collaboration: Work closely with development and IT teams to support web application deployments and ensure smooth operation.
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• User Support: Provide support to users and developers for web server-related issues and inquiries.
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• Ticket-Based Support: Manage and resolve support tickets in a timely and efficient manner, ensuring user satisfaction.
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• Customer Service: Provide excellent customer service by effectively communicating with users and stakeholders, addressing their concerns, and providing solutions.
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• Automation and Scripting: Develop and maintain automation scripts to streamline server management tasks.
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• Compliance:n
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  • Ensure that web server operations comply with organizational policies and industry standards.
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  • Maintain compliance with DISA (Defense Information Systems Agency) standards and guidelines.
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Mandatory Skills: n

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• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
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• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
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• Experience with monitoring tools and performance tuning.
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• Familiarity with CI/CD pipelines and DevOps practices.
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• Familiarity with database management systems (e.g., MySQL, PostgreSQL).
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• Knowledge of configuration management tools (e.g., Ansible, Puppet, Chef).
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• Proficiency in scripting (e.g., Bash, Python, PowerShell).
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• Relevant certifications such as AWS Certified SysOps Administrator, Red Hat System Administrator (RHSA), Microsoft Certified: Azure Administrator Associate.
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• Strong understanding of network protocols, DNS, SSL/TLS, and web security practices.
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Certification Required:
IAT Level II cert required
CompTIA Security+ CE
Experience:
HS or GED + 19  Years experience
Bachelors + 14 Years experience
Clearance Required:
TS/SCI FS poly

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