Job Type
Full-time
Description
Job functions describe the substance and most important responsibilities of the job.
1. Administration
• Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities.
• Replace air conditioner filters.
• Tend, air conditioners, cooling towers and boilers to provide heat, cool air, and hot water for guests.
• Maintain standards of quality guest service.
• Tend to pool area including chemical balancing, cleaning, etc.
• Increase level of guest satisfaction by delivery of an exceptional product through employee development.
• Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
2. Support
• Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to accurately report information.
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
• Attend required meetings.
Requirements
. These are required of every associate.
• Minimum lifting of 70 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.
• Minimum pulling of 70 pounds.
Other duties may be assigned.
StepStone Hospitality