Sales Coordinator

Join our team on the iconic International Drive!
We are seeking a detail-oriented and service-driven Hotel Sales Coordinator to join our Sales & Marketing team. In this dynamic role, you'll provide vital administrative and client-facing support, ensuring flawless execution of sales processes and guest experiences that drive revenue and build lasting relationships.
Why Join Us?

• Work at a premier property in the heart of Orlando's tourist corridor
• Be part of a collaborative and supportive team with opportunities for growth
• Gain exposure to all facets of hotel sales and event planning
• Enjoy a dynamic and rewarding hospitality career with a strong industry leader

Key Responsibilities:

• Deliver exceptional guest service that supports revenue growth and high levels of guest satisfaction.

• Participate in sales meetings, site inspections, and off-site appointments/meetings with current and potential clients.

• Conduct property tours and respond to questions about facilities, packages, services, and amenities.

• Act as the main point of contact for clients during the sales and planning process, communicating via phone and email to manage questions and requests.

• Prepare and distribute all sales-related documentation, including proposals, contracts, Banquet Event Orders (BEOs), and banquet checks.

• Participate in pre-conference meetings and support on-site events to ensure seamless execution.

• Perform general administrative tasks to support Sales & Marketing (e.g., filing, emailing, typing, faxing, copying).

• Promote brand awareness internally and externally by maintaining consistency across all communication and materials.

• Assemble and maintain marketing collateral, including brochures, flyers, and information packets.

• Use effective sales techniques to maximize revenue while maintaining strong guest loyalty to PHM.

• Accurately enter, retrieve, reconcile, and verify sales data, such as commissions, leads, and third-party information using internal systems.

• Support departmental initiatives, special projects, and cross-functional coordination with Events, Front Office, and Food & Beverage teams.

Qualifications:

• Previous hotel, hospitality, or sales coordination experience preferred

• Strong organizational skills with a keen eye for detail

• Excellent communication, multitasking, and time management abilities

• Proficient in Microsoft Office; knowledge of Opera, Delphi, or similar systems is a plus

• Friendly, professional demeanor and a passion for guest service

• Flexibility to support events or client needs during evenings or weekends as required

• Travel at times to different properties within PHM portfolio
• 2 openings - 1 for Avanit International Resort and the other for Floridays Resort.