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SMITH.

Business Development Representative (BDR)

SMITH., Los Altos

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Smith.ai builds AI voice agents that redefine how SMBs handle phone calls — allowing businesses to book appointments, take payments, and manage complex call flows without missing a beat. We serve a wide range of businesses, from law firms to home contractors and many other service-based companies, leveraging the latest in LLMs, speech-to-text, and text-to-speech to deliver human-like conversation at scale. With over 3,500 SMBs already trusting Smith.ai (and staying with us thanks to world-class retention), we’re driving the next wave of AI innovation where it matters most: real-world customer interactions.  

About the Role

We’re hiring a proactive and personable Business Development Representative (BDR) to join our Sales team. This role is ideal for someone looking to start or grow their career in tech sales, with a strong focus on reengaging previously interested leads, identifying rekindled opportunities, and helping convert dormant conversations into active prospects.

You’ll play a critical role in supporting our Account Executives and accelerating revenue growth by bringing qualified leads back into the conversation through effective, personalized outreach.

 What You’ll Get to Do

  •  Reengage past prospects and previously qualified leads via email and phone, with a focus on rekindling interest in Smith.ai’s AI solutions.
  • Deliver clear, concise messaging that highlights Smith.ai’s value proposition tailored to each business’s needs.
  • Accurately log outreach activity and key insights using our internal CRM and communication tools.
  • Coordinate with Account Executives to ensure a smooth handoff of requalified leads and scheduled appointments.
  • Collaborate with Sales and Marketing teams to share trends and feedback from your conversations.
  • Maintain a consistent cadence of outbound reengagement to meet weekly and monthly activity targets.

What You’ll Bring

  • You’re SMART - a quick learner, you’re curious and you have business savvy
  • You’re WIRED FOR GREATNESS - you’d do anything to make something of yourself and your team
  • You ACT WITH URGENCY - you are relentless, you move fast and get things done now
  • You’re HIGHLY COLLABORATIVE - you bring no ego and you win together
  • A strong interest in B2B sales, client engagement, or lead development.
  • Excellent written and verbal communication skills.
  • Comfort working with internal CRM systems and email tools such as Salesforce and Outreach.io (training provided).
  • A positive, self-starting attitude with strong attention to detail.
  • Curiosity to learn about Smith.ai’s technology and how it supports SMBs.
  • Ability to manage time effectively in a fast-paced remote environment.

Why You’ll Love Working Here

  • Fully remote  team—you can work from anywhere in the U.S. 

  • Competitive compensation  - $40–50K depending on experience and an uncapped variable commission, plus equity .

  • Robust benefits package including medical, dental, vision, 401(k), life insurance, and unlimited FTO .

  • Work with passionate, kind, and driven teammates across the globe.

  • A mission that matters: Helping small businesses succeed in an AI-powered world.

We’re committed to building a team that reflects the world we live in. We welcome applicants from all backgrounds and walks of life. Discrimination has no place here.