Performance Kings Honda
Job Type
Full-time
Description
Salary: $55,000 - $80,000 per year (based on experience & drive!)
Performance Lexus Northern Kentucky is a leader in luxury automotive service, proudly serving the community with over 20 Elite of Lexus Awards and honored as a Nine-Time Crown Jewel Winner . We believe in delivering exceptional experiences to Every Guest-Every Vehicle, Every Visit. We are currently looking for a Full-Time Automotive Service Advisor to join our customer-focused team. If you're passionate about cars, thrive in a fast-paced environment, and love working with people, this could be the opportunity for you.
Benefits
- Competitive pay: $55,000-$80,000/year
- 401(k) with company match
- Health, dental, and vision insurance
- Life insurance and disability coverage
- Paid time off (PTO)
- Employee discounts on vehicles, parts, and services
- Quarterly bonus outings & giveaways
- Climate-controlled, state-of-the-art service shop
- Monday to Friday, 8am - 6pm
- Saturdays (with a weekday off that week)
- 40 + hours per week
Responsibilities
- Greet customers and assist with service check-in
- Communicate with technicians and explain vehicle issues and service needs to customers
- Recommend appropriate services and products
- Set clear expectations regarding time and cost estimates
- Manage repair orders from start to finish
- Ensure customer satisfaction at pickup
- Maintain strong CSI (Customer Satisfaction Index) scores
- 2+ years of experience as an Automotive Service Advisor or Service Writer (preferred but not required)
- High school diploma or GED (preferred)
- Excellent communication and organizational skills
- Ability to multi-task in a fast-paced environment
- Team player with a positive attitude
- Valid driver's license and clean driving record
- Computer skills (navigate multiple windows at a time, date entry, and able to learn new systems required!)
Why Join Us?
At Performance Lexus Northern Kentucky, we invest in your career growth and prioritize team culture. Join a team that's known for excellence-and work in a shop where your success is supported every step of the way. Training is always ongoing - we strive to be better!
Apply today and accelerate your career with Performance Lexus Northern Kentucky!