Job Title: Japanese Bilingual Account Coordinator - Insurance Industry
Location: Fully Remote
Office hour: 8:30am - 5:00 pm
Classification: Non-Exempt, Direct Hire, Full-Time
A global personal and commercial insurance broker is currently seeking a Japanese Bilingual Account Coordinator to join their team. This role focuses on providing day-to-day client support and managing renewal processes for both personal and business insurance accounts.
The ideal candidate is fluent in Japanese (spoken, written, and reading) and has hands-on experience in the insurance industry, with active licenses in Property & Casualty and/or Life & Health.
Responsibilities:
Handle daily account servicing tasks such as policy changes, certificate issuance, and new enrollments
Review insurance documents for accuracy and completeness, ensuring all coverage is correctly stated
Prepare Broker of Record Letters and coordinate promotional/presentation materials as needed
Communicate with insurance carriers to gather necessary information and updates
Draft contracts and agreements between clients and insurance companies
Ensure accurate billing of premiums related to policy transactions
Conduct client meetings (in-person or virtual) to review current insurance coverage and options
Stay up to date with industry knowledge and insurance product offerings
Perform other related duties as assigned
Qualifications:
Fluency in Japanese (reading, writing, and speaking)
Prior experience in the insurance industry is required
Active Property & Casualty and/or Life & Health license(s)
Proficiency in Microsoft Office (Word, Excel, Outlook, etc.)
Strong communication and interpersonal skills
Ability to work both independently and collaboratively in a team environment
Benefits:
Medical/Dental/Life, PTO, Paid Vacations, Paid Holidays, and 401k.
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