KPH Healthcare Services
Overview
nJob Summary: Plan and execute sales activities in order to meet and exceed budget, profitability and revenue goals. Directly responsible for delivering new sales revenue numbers for the designated region.
n nScope of Responsibilities: Client acquisition and client retention. Prospect; meet with; present to; and acquire new business. Serve as the primary business contact for the client and maintain a high level of client satisfaction. Is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality.
nResponsibilities
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- Responsible for development and implementing sales strategies for assigned prospective clients. n
- Meeting and exceeding daily activities and behavior goals n
- Maintaining customer relationships to expand upon current business and generate leads for referral business. n
- Prospecting for new accounts through referrals and cold calls (using both the telephone and by stopping in) n
- Making sales presentations to a variety of audiences n
- Establishing clear goals for yourself and monitor your performance and progress daily n
- Daily maintenance of CRM Software n
- Participate in weekly meetings to discuss prospecting efforts and new business initiatives n
- Participating in training sessions n
- Interface with various external business partners as needed for program development and problem resolution. n
- Attend regional trade shows, conferences and meetings to generate sales leads and promote the HealthDirect brand and service offering n
- Assist in the budgetary planning process n
- Keeping current on industry trends that may impact the business & revenue objectives of the company n
- Responsible for completing all mandatory and regulatory training programs n
- Perform other duties as assigned n
Qualifications
nEducation:
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- Required: AS Degree or Higher in Business Administration, Marketing or related field n
- Preferred: Bachelors Degree or higher in Business Administration, Marketing or related field and 2 to 3 years experience in account management n
Experience:
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- Required: Experience as an Account Manager or Representative n
- Preferred: 2 Years experience with Health Care, Insurance and /or Account Management n
Job Requirements:
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- Exceptional written and verbal communication skills n
- Strong PC skills including Microsoft Office n
- Highly Self-motivated and ethusiastic n
Successful Candidates Have These Skills:
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- Customer Service: Timely and accurate responses to all internal and external customers n
- Planning: Effective plans, objectives and goals that achieve desired results in a timely manner n
- Organization: Work in a systematic way, establish clear lines of responsibility n
- Communication: Can communicate clearly and effectively both verbally and in written format. Ability to actively listen and be attentive to others n
- Decision Making: Gather, analyze data and make and/or implement effective decisions in a timely manner n
- Technology: Uses technology to its fullest potential to achieve department and corporate goals n
- Leadership: Gains acceptance of ideas and accomplishes goals through peers and teams n
- Team Work: Strengthens organizational performance by sharing information and celebrating success n
- Empowerment: Demonstrates positive and active ownership of one’s responsibilities and fosters the same in others n
- Employee Relations: Provides and solicits constructive feedback, self-evaluates and takes corrective action. n
- Intuitive/Open minded: Must be able to see opportunities, develop and implement creative solutions to complex problems n
- Self-Starter: Driven to achieve goals, objectives and results. Fosters a culture of continuous improvement n
- Flexibility: Ability to adapt to changing business needs. To balance multiple priorities and deliver under pressure n