Lube Technician

Lube Technician is responsible for performing lube related services for customers in a professional and efficient fashion.

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QUALIFICATIONS EDUCATION

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High school diploma or the equivalent.

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OTHER

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Ability to read and comprehend instructions and information.

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Professional personal appearance.

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Excellent communication skills.

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Ability to meet company's production and quality standards.

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PHYSICAL REQUIREMENTS SURROUNDINGS

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move throughout the company facility for most of the shift.

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spend time outdoors in the weather and elements.

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SITTING

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infrequently

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STANDING

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for prolonged periods

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WALKING

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on a regular basis

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BENDING, TWISTING AND/OR STOOPING

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on a regular basis

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KNEELING AND/OR SQUATTING

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on a regular basis

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LIFTING

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over 50 lbs

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on a regular basis

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REACHING AND/OR LIFTING OVERHEAD

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on a regular basis

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CLIMBING

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stairs

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REPETITIVE HAND/FINGER MOVEMENT

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on a regular basis

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GRASPING/GRABBING WITH HANDS

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on a regular basis

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PUSHING AND PULLING

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on a regular basis

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EXPECTATIONS GENERAL EXPECTATIONS

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Devote himself/herself to insuring satisfaction to customers.

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Determine management, production and quality requirements by asking questions and listening.

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Attend company meetings as required.

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Maintain a follow-up system that encourages follow through with assigned projects.

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Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.

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Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

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Understand the terminology of the business and keep abreast of technology changes in products and services.

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Know and understand the federal, state and local requirements which govern the company’s business.

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Follow lawful directions from supervisors.

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Understand and follow work rules and procedures.

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Participate in performance management.

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Interact well with others and be a positive influence on employee morale.

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Uphold the company’s non-disclosure and confidentiality policies and agreements.

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Work evening, weekend and holiday work hours as required.

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JOB-SPECIFIC EXPECTATIONS

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Performs lube oil filter services in a professional manner and performs vehicle inspections as required.

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Provide excellent customer service for all customers whether external and internal, specifically offering dependable vehicle service.

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Maintains equipment in good working condition and maintains the work area in a safe, clean and organized manner.

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Receive service assignments from the service writer or service manager.

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Have the 'lube' work finished within the allotted time. Set goals, develop skills and constantly increase efficiency skill level.

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Maintain a clean, efficient work area and assist in keeping the shop neat and organized.

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Make sure the proper paperwork is completed and filed after every job completion.

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Keep your technical qualifications current by finishing any required training programs.

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Take care that the vehicle is cleaner when the job is completed than when the customer dropped it off.