Mid-Continent Instrument Co
WHO WE ARE...
Founded in 1964, Mid-Continent Instruments and Avionicsprovides superior instruments, avionics and power solutions to the global aerospace community. We operate one of the largest maintenance, overhaul and exchange programs in the world, and deliver safe and certified products, using innovative technologies and sophisticated clean sheet designs.
THE POSITION...
As an Associate Account Manager , you will support Account Managers in prospecting new product opportunities and offering solutions to meet power needs. You'll work with the best general, business and commercial aviation customers from all over the world. To be successful in this role, you'll need to efficiently and effectively coordinate activities across Original Equipment Manufacturer (OEM) and Defense accounts, while providing a top-notch customer experience. You'll be part of the reason our customers consider us a premier instrument, avionics, and aircraft power solutions provider.
THIS POSITION MAY BE FOR YOU IF...
This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties and skills required.
Founded in 1964, Mid-Continent Instruments and Avionicsprovides superior instruments, avionics and power solutions to the global aerospace community. We operate one of the largest maintenance, overhaul and exchange programs in the world, and deliver safe and certified products, using innovative technologies and sophisticated clean sheet designs.
THE POSITION...
As an Associate Account Manager , you will support Account Managers in prospecting new product opportunities and offering solutions to meet power needs. You'll work with the best general, business and commercial aviation customers from all over the world. To be successful in this role, you'll need to efficiently and effectively coordinate activities across Original Equipment Manufacturer (OEM) and Defense accounts, while providing a top-notch customer experience. You'll be part of the reason our customers consider us a premier instrument, avionics, and aircraft power solutions provider.
THIS POSITION MAY BE FOR YOU IF...
- You have a bachelor's degree in business administration or related field.
- You have a minimum one year of aviation experience.
- You have experience in relationship building and providing superior customer service.
- You have experience with project/program management.
- You are proficient with Microsoft Office.
- You have strong attention to detail.
- You are organized, focused, and results oriented.
- You are a problem-solver with critical thinking and prioritizing skills.
- You have excellent verbal, written and interpersonal communication skills.
- You have exposure to aviation electrical and avionics systems.
- You hold a Private Pilot's License, Airframe and Powerplant License, or similar certification in the aviation field.
- Manage client portals, purchase orders, and project deliverables
- Provide sales support to Account Managers in prospecting new opportunities for our products and services
- Develop and manage contract and project activities to ensure the program milestones and objectives are met
- Review, analyze and provide regular data driven, professional account reviews for all assigned customer accounts
- Manage customer inquiries, requests and issues using CRM system
- Assist in the generation of client-focused presentations and RFQ responses
- Advocate for customers by capturing and sharing product and service requests and other feedback
- Collaborate with internal stakeholders to ensure compliance with customer requirements
- Maintain and report on established customer backlogs and other field market metrics
- Travel up to 20% to meet business needs
- We provide competitive pay and a comprehensive benefits package.
- We promote an environment where you can excel in your career while maintaining a healthy work-life balance.
- Our facility is climate controlled, clean, organized, and safe. We operate in a professional, light manufacturing environment.
- We foster a friendly and inclusive workplace in which all employees feel valued, respected, and accepted.
- We are all on the same team. We communicate well with one another.
- We believe anything worth doing is worth doing right - every time.
- We have a fairly flat organizational structure which allows for improved collaboration, easier decision-making, and effective communication between leadership and employees.
- We have frequent events to keep work interesting. Our food drive is super impressive, we have a food truck fest in the summer, monthly fruit/donut day, employee luncheons throughout the year, wellness challenges with incentives, and frequent ticket raffles for local sporting and cultural events.
- We have a small company feel - even though we're doing big things!
This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties and skills required.