Benefits:
nEmployee discounts
nFree uniforms
nOpportunity for advancement
nWellness resources
nPosition Summary:
nAs a Front Desk Associate at Gold’s Gym Lake Ridge, you are the first point of contact for our members and guests. Your role is essential in setting the tone for a positive and engaging gym experience. You will be responsible for providing outstanding customer service, supporting daily gym operations, and ensuring every member feels welcomed, informed, and motivated.
nKey Responsibilities:
nGreet members, guests, and staff in a friendly, professional, and energetic manner.
nCheck members into the system and verify memberships.
nHandle incoming calls, answer questions about gym services and policies, and route inquiries as needed.
nMaintain a clean, organized, and inviting front desk and lobby area.
nAssist with member check-ins and account questions and membership sales
nManage retail transactions, including selling merchandise, snacks, and beverages using POS systems.
nMonitor gym traffic to ensure member safety and proper facility usage.
nAssist with opening and closing duties, and maintain accurate shift notes and reports if necessary
nPromote upcoming events, training packages, and club initiatives.
nFollow company procedures and uphold Gold’s Gym brand standards.
nReport maintenance or safety issues promptly to management.
nQualifications:
nPrior experience in customer service, hospitality, or front desk roles preferred.
nPositive attitude with excellent communication and interpersonal skills.
nBasic computer skills and ability to learn new systems quickly.
nUnderstanding of cash handling and point-of-sale transactions.
nMust be detail-oriented, organized, and dependable.
nCurrent CPR certification (required or must be obtained within 30 days of hire).
nMust be available to work flexible shifts including mornings, evenings, weekends, and holidays.
nWhat We Offer:
nCompetitive hourly wage
nComplimentary gym membership
nOpportunities for growth and advancement within the Gold’s Gym network
nA fun, energetic, and team-oriented work environment
nDiscounts on retail
nJoin the Legacy:
nGold’s Gym has been a global leader in fitness for over 50 years — and at Gold’s Gym Lake Ridge, we’re committed to changing lives through fitness. When you join our team, you’re not just taking a job — you’re stepping into a community that values passion, purpose, and progress.