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ICES

Apple Systems Engineer

ICES, Alexandria

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Intelligence Consulting Enterprise Solutions, INC.  is looking for an Apple Systems Engineer
n Description: 
nJoin ICES on a contract impacting national security as an Apple Systems Engineer
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nThese positions are located in Alexandria, VA.

nAs an Apple Systems Engineer, specific responsibilities include, but are not limited to:
nDuties: n
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  • Responsible for managing and maintaining apple hardware and software.
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  • Ensure optimal performance, security, and reliability for macOS and iOS devices.
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  • Handle system configurations, software updates, troubleshooting, and user support for Apple products.
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nSkills and Experience:
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  • Apple Certified Support Professional (ACSP) certification or equivalent.
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  • Expertise in managing and troubleshooting macOS and iOS devices.
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  • Proficiency in system administration for Apple environments, including device configuration and management.
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  • Knowledge of how to best optimize security for Apple systems.
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  • Understanding of network configurations and protocols related to Apple devices.
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  • Experience with software deployment tools such as Jamf
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  • Experience in scripting in programs such as Bash or AppleScript to automate tasks.
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  • Strong problem-solving skills to diagnose and resolve hardware and software issues.
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  • Ability to provide support and training to end-users for Apple products.
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  • Ability to create and maintain detailed documentation for Apple systems.
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  • Strong verbal and written communication skills for effective collaboration and reporting.
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  • Ability to manage Apple-related projects and coordinate with IT teams.
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  • Proficiency in Apple operating systems, including macOS and iOS.
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  • Familiarity with Apple hardware, including Mac computers and mobile devices PCs (Macs), tablets (iPADs), notebooks and laptops.
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  • Experience in managing Apple servers and services, such as macOS Server.
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  • 2+ years of experience administering and maintaining Apple software, hardware and in systems engineering or a related field, specifically with Apple products and technologies.
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