Patient Access Representative

Benefits:

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401(k)

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401(k) matching

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Competitive salary

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Dental insurance

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Health insurance

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Paid time off

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Vision insurance

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The Neuron Clinic is a busy outpatient neurology practice with locations in Chula Vista, Temecula, San Marcos, El Cajon, Palm Springs and Murrieta, CA. We are passionate about delivering high-quality patient care. We accept Medicare, Medi-Cal, Tricare, and most HMOs and commercial PPOs. We are seeking a healthcare professional that is passionate about quality care and making a difference in our patients lives.

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Why Join the Team?

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Competitive Compensation

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Generous Health Insurance Coverage: Medical & Dental

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Retirement Plan - Dollar for Dollar match

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Paid Vacation Accruals

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Paid Holidays

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Paid training

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Work alongside extremely talented highly specialized doctors

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Excellent Work-life Balance

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Job Summary The Patient Access Representative performs a combination of administrative and clinical tasks within our clinic. The patient access representative is responsible for managing the flow of patients into and out of the clinic; they must maintain daily knowledge of provider delays, insurance eligibility and authorizations, provider scheduling preferences, and communicate these to patients to maintain an appropriate daily patient flow; will greet patients, activate patient files. Performs day-to-day office functions of the clinic, this includes answering incoming calls, scheduling patient appointments, registering patients, and collecting payment fees for visits.

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Essential Duties and Responsibilities

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Responsible for managing the flow of patients in and out of the exam rooms, assists in the management of the provider schedule, communicates any delays.

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Pre-visit preparation, including historical medical records and lab, imaging, and test results. Performing data entry tasks to document patient records within clinic databases and maintaining patient files.

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Schedules follow-ups and some procedures per approved scheduling guidelines

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Assists patients with timely check-in, check-out, co-pay collection, registration, collect demographic information and other essential tasks

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Preferred Education and Experience

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Medical assisting education or other related education either in progress or completed, highly preferred

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Familiarity with electronic health records systems preferred

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Healthcare experience required

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Special Conditions of Employment

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Furnish proof of COVID-19 vaccination

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Knowledge Skills and Abilities

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Self-motivated and desire to learn and grow in healthcare

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Strong attention to detail

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Excellent analytical and critical thinking skills

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Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payors

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The ability to prioritize and multitask efficiently and effectively

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Strong commitment to actively supporting an ethical working environment

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Strong knowledge of computer-based systems such as Excel, Word, and the Internet with the ability to quickly learn new systems.

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Bilingual English/Spanish preferred

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Schedule

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8 hour shift

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Monday - Friday