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State of Washington

Certified Medical Assistant - MCC

State of Washington, Gig Harbor

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Salary: $55,584.00 - $74,400.00 Annually
Location : Pierce County - Gig Harbor, WA
Job Type: Full Time - Permanent
Job Number: HS-MCC-2025-05121
Department: Dept. of Corrections
Division: HS - MCC
Opening Date: 07/23/2025
Closing Date: 8/14/2025 11:59 PM Pacific
Description
Medical Assistant (Certified)
Project Position - Limited duration
Location: Monroe Correctional Complex
Monroe, WA
Schedule: Monday-Friday 7:00AM-3:30PM Sat/Sun off
The Department of Corrections (DOC) is seeking a highly motivated and qualified individual to take on the dynamic role of Certified Medical Assistant (MA) within the Health Services Division. This position is located at the Monroe Correctional Complex in Monroe Washington and may fill in hill-wide at each facility on the complex.
The mission of Department of Corrections (DOC) is to improve public safety.
The mission of Health Services is to provide necessary comprehensive, qualilty health services and to promote wellness in preparation for return to the community.
The medical assistant performs all duties under the supervision of the healthcare provider in a safe and effective manner and within the scope of their practice as defined by state law and administrative code so that patient care provided is safe, effective, efficient and clinically appropriate. The medical assistant uses tools, techniques, physical and cognitive skills and abilities to perform tasks as delegated by a health care provider.
Under the general supervision of the licensed practitioner and/or lead of the Registered Nurse, the Medical Assistant-Certified will assist in providing patient care, which may include performing routine medical records duties, some administrative support, and other clinical duties to assist in the smooth operation of the medical department of Monroe Correctional Complex.
Correctional Health Care is a rewarding career path at DOC, in which health care professionals treat a wide array of cases for patients residing within a state correctional facility. Health Services is responsible for basic primary care for incarcerated individuals. All disciplines within each of the 12 correctional facilities work closely together to reach a common goal, providing the best, most efficient, and cost-effective health care possible. Emphasis is placed on early identification of health concerns, care for acute and chronic health problems, and preventive care.
If you've read this far, it is clear you have a desire to make a difference in public service. A completed application packet will include andIS REQUIRED :
  • A detailed resume.
  • A cover letter regarding your interest and outlining your qualifications.
  • Unofficial Transcripts
  • Three professional references.
**This recruitment could be used to fill multiple permanent or non-permanent positions. **
Duties
The medical assistant performs all duties under the supervision of the healthcare provider in a safe and effective manner and within the scope of their practice as defined by state law and administrative code so that patient care provided is safe, effective, efficient, and clinically appropriate. The medical assistant uses tools, techniques, physical and cognitive skills and abilities to perform tasks as delegated by a health care provider.
Under the general supervision of the licensed practitioner and/or lead of the Registered Nurse, the Medial Assistant will assist in providing patient care, which may include performing routine medical records duties, some administrative support, and other clinical duties to assist in the smooth operation of the medical department.
As the Certified Medical Assistant , key responsibilities of this position include, but are not limited to:
  • Assist in providing patient care services within the scope of licensure and as delegated by the licensed practitioner or Registered Nurse:
    • Provide assistance in all direct delivery of patient care by the Provider, which includes but is not limited to:
      • Vital Signs
      • Visual Acuity
      • Ear irrigations
      • Injections/Vaccinations
      • Basic laboratory functions (venipuncture, CLIA waved laboratory in-house testing) and transports labs
      • Electrocardiography
      • Respiratory assessments (pulmonary function/peak flow)
    • Observe, document in the medical record, and report to practitioner or Registered Nurse:
      • Patient history and relevant data
      • Current health status (physical and emotional)
      • Situation of patient, family, groups, and/or communities by interview, observation, and inspection.
    • Recognize and report abnormal vitals and labs.
    • Legibly document subjective and objective clinical findings and the actions taken to deliver health care
    • Carry out licensed practitioners' written, verbal, and telephone orders in a timely manner.
    • Monitor patient's condition following procedures; recognize and report emergent/urgent problems or symptomology of common medical illness to the licensed practitioner or Registered Nurse.
    • Note practitioner orders, enter encounter and internal referrals, ensure orders are sent to the appropriate area (lab, x-ray, medication room), close the loop of patient care appointment.
    • Medication administration from written order only within scope of practice for the Certified Medical Assistant.
    • Respond to emergencies within a facility by providing emergency medical care, including Cardiopulmonary Resuscitation (CPR).
    • Maintain the confidentiality of protected health information (PHI)
    • Effectively communicate verbally, in writing, and via computer or other electronic media with other health care personnel, custody, and other institutional personnel.
    • Onboard and orient Health Services clinical staff to the role of CMA, in all areas of scope to include phlebotomy, lab specimen collection and processing.
  • Other Duties
    • Participate in facility and/or statewide continuous quality improvement processes, committees or work groups.
    • Perform other duties, as assigned.
  • Provide clinical support to the health services team to ensure continuity of patient care and efficient clinic operations
    • Participate all areas of patient care to include but not limited to re-entry, telehealth, care manager, RN-MOUD, IPN, and practitioners.
    • Monitor patient flow in the outpatient clinic to assure timeliness of care and efficient clinical operations.
    • Ensure exam room is prepared for each patient, including medical records, instruments, etc. to expedite patient flow and support practitioner, as appropriate.
    • Work collaboratively with Patient Services Representatives to ensure patient scheduling, rescheduling, check-in, or no-show is documented appropriately.
  • Medical Records Documentation
    • Legibly document subjective and objective clinical findings and the actions taken to deliver health care.
    • Maintain the confidentiality of protected health information (PHI)
    • Effectively communicate verbally, in writing, and via computer or other electronic media with other health care personnel, custody, and other institutional personnel.
Qualifications
What we need (Required Qualifications):
  • Completion of a Medical Assistant-Certified program accredited by the American Association of Medical Assistants or the Committee on Allied Health Education and Accreditation (CAHEA).
  • Experience working as a Medical Assistant in an outpatient clinic setting.
  • Certification by the American Heart Association in Basic Life Support and Basic First Aid.
  • Complete the Washington DOH telehealth training.
  • Ability to work competently in Microsoft Outlook, Word, and Excel.
  • Ability to learn job specific DOC programs needed to perform work assignments.
  • Initial and unblemished/unrestricted licensure in the State of Washington as a Certified Medical Assistant.
Desired Qualifications:
  • Familiarity with both front and back-office operations in an outpatient clinic setting.
  • IV Certification/Phlebotomy.
  • Experience actively participating in the quality improvement process for any business, including brainstorming, proposing improvement plans, or measuring success.
Supplemental Information
IMPORTANT NOTES:
  • Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
**Please note: Phone number AND email address are required for all professional references.
  • A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
  • Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
  • We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
  • Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
  • Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
  • Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date ofhire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
  • This position may be represented by a bargaining unit.
  • Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296-842 to learn more.
  • DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.
  • DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit
What We Offer:
As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:
  • Salary is based on experience and is determined at the time a final offer of employment is made. The salary range listed in the job posting includes Steps A-M. Step M is a longevity step and is typically gained six years after being assigned to Step L in your permanent salary range.
  • Remote/telework/flexible schedules (depending on position)
  • Up to 25 paid vacations days a year
  • 8 hours of paid sick leave per month
  • 12 paid holidays a year.
  • Generous retirement plan
  • Flex Spending Accounts
  • Dependent Care Assistance
  • Deferred Compensation and so much more!

For questions about this recruitment, or to request reasonable accommodation in the application process, please email For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 07-21-2025
01
Do you have a certification by the American Heart Association in Basic Life Support and Basic First Aid?
  • YES
  • NO

02
Do you currently hold unblemished/unrestricted Medical Assistant licensure in the State of Washington?
  • Yes
  • No

03
How many years of experience do you have working as a Medical Assistant in an outpatient clinical setting?
  • 0 - 1 year of experience
  • 1- 2 years of experience
  • 2 - 3 years of experience
  • 3 or more years of experience
  • I do not have this experience

04
Please describe the setting in which you gained experience working as a medical assistant. If you do not have this experience please mark "N/A"
05
Are you proficient in Microsoft Word, Excel and Outlook?
  • Yes
  • No

06
Do you have experience actively participating in the quality improvement process for any business, including brainstorming, proposing improvement plans, or measuring success?
  • Yes
  • No

07
How did you hear about the opportunity that you are applying to?
  • DOC Social Media (Twitter, Facebook, LinkedIn, Etc.)
  • WorkSource Hiring Event 9-16-21 (Washington)
  • WorkSource (Oregon)
  • Online Job Board (Indeed.com, Monster.com, CareerBuilder.com, ect)
  • Job/Career Fair
  • Veteran Source (Job Board, social media, Military Organization, ect.)
  • Referral from current DOC employee.
  • Craigslist
  • DOC.WA.GOV (DOC website or jobs page)
  • Careers.wa.gov
  • governmentjobs.com
  • Diversity/jobs.com (or other diversity job boards)
  • Radio Advirtisement
  • Other

08
If you were referred by a current DOC employee, please provide their first and last name, otherwise type N/A
09
3100 - If hired for this position, will you require employer sponsorship, either now or in the future?
  • Yes
  • No

10
3100 - If hired for this position, do you currently possess required documents to allow you to legally work within the United States? (The below link lists acceptable documents:
  • Yes
  • No

Required Question