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Shaner Hotel Group

Sales Coordinator | Newark Marriott Courtyard UD

Shaner Hotel Group, Newark

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Job Description
Join our award-winning team at the Courtyard by Marriott on the beautiful University of Delaware campus! We're looking for a people-loving, detail-driven Sales Coordinator to support our dynamic sales team - someone who thrives on organization, communication, and creating exceptional guest experiences behind the scenes.
Why You'll Love This Job:
  • Part-Time, Flexible Hours - Perfect for work-life balance
  • Be Part of an Award-Winning Hotel - Where guests and team members feel at home
  • Travel & Meal Discounts - Perks that go beyond the paycheck
  • 401K Eligibility - Plan ahead while loving where you work
  • Supportive Culture - Work with a fun, high-energy team that celebrates success
What You'll Be Doing:
  • Create and send proposals, contracts, and client communications
  • Manage incoming calls and emails with warmth and professionalism
  • Support the sales team with admin tasks, follow-ups, and paperwork
  • Keep our sales database organized and up to date
  • Maintain a neat and guest-ready sales office
  • Know hotel services inside and out - you'll be a go-to resource!
  • Protect confidential info with care
  • Collaborate across departments and jump in to help as needed
What You Bring:
  • High school diploma or equivalent
  • Prior hotel, hospitality, or sales experience a plus
  • Excellent written and verbal communication skills - satisfactorily communicate in English with guests, management, and co-workers to their understanding.
  • A customer-first attitude and attention to detail
  • Comfortable using Microsoft Office; Salesforce or FOSSE experience is a bonus
Additional Responsibilities:
  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.
  • Helps ensure compliance with and completion of all daily operational procedures by the Sales department.
  • Maintain knowledge of all hotel services/features and hours of operation.
  • Maintain complete knowledge in the use of all office equipment, computer, and manual systems.
  • Maintain confidentiality and security of specified hotel information, correspondence, reports and files.
  • Familiarization with current customers and hotel accounts.
  • Working knowledge of the front desk and desk operations.
  • Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work area neat, clean, and presentable to clients or hotel staff.
  • Ensures communication with General Manager, all other Department Managers, and staff.
  • Other duties as assigned.
  • Provides clerical/secretarial and administrative support for the Sales department, including dictation, typing, computer input, filing, tracing, answering telephones, printing reports and departmental records/logs.
Sound Like You? Let's Talk!
If you're looking for a part-time role where your organizational skills and upbeat personality can shine, apply today and join a team that values your time, your talent, and your future.
About Us
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website,
About the Team
Shaner Hotels has an amazing opportunity at our Courtyard Newark - UD. Located on a beautiful suburban campus, the Courtyard Newark-University of Delaware offers impeccable service coupled with state-of-the-art technology. Our beautifully appointed guestrooms offer all the comforts of home and feature well-lit workstations and complimentary Wi-Fi. We take pride in being one of Delaware's first "Green Lodging" establishments. The hotel is near many local businesses-including WL Gore, Bank of America, and Siemens-and we are adjacent to Clayton Hall Conference Center, a university-run facility that boasts over 40,000 square feet of meeting space. If it's fun you're looking for, you can test your luck at Delaware Park, experience some of Delaware's "tax-free" shopping at Christiana Mall or take in some culture in the neighboring Brandywine Valley.