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Home Depot

Customer Service Associate

Home Depot, Plymouth

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Position Purpose: Join our team as a Customer Service Associate and play a crucial role in delivering exceptional service! Our Cashiers provide fast, friendly, accurate, and safe service to customers while processing checkout and return transactions. You will also help maintain the Self-Checkout area and proactively seek product knowledge to assist customers effectively.

In this position, you will:

  • Actively engage with customers to provide information and identify selling opportunities.
  • Follow all policies and procedures to minimize shrink and ensure compliance.
  • Support and coordinate with Head Cashiers for efficient service, including expediting price checks and approving Point of Sale transactions.
  • Assist in resolving customer issues and provide first-level escalation support.
  • Help supervise, coach, and train other Front End Associates, including new Cashiers.

Preferred Qualifications: Experience as a Cashier is preferred, with at least 1 year of experience being ideal. We are proud to be an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees.