The franchised Travelodge by Wyndham location in Puyallup, Washington is seeking a Front Desk Attendant (Franchise) to join its team at the Basecamp Puyallup, A Travelodge By Wyndham.
nThe Role
nJoin our team as a Front Desk Attendant and be the friendly face that welcomes guests to an exceptional hotel experience! We're looking for someone who loves helping people, stays cool under pressure, and thrives in a fast-paced environment. In this role, you'll handle check-ins, answer guest questions, and ensure every stay starts and ends on a high note. If you have a passion for hospitality and a knack for making people feel at home, we'd love to meet you!
nWhat you'll do
nAs a Front Desk Attendant, you will manage room bookings in-person, online, and over the phone, while answering guest inquiries about available rooms, amenities, rates, special requests, and rewards programs. You'll greet guests upon arrival, handle check-ins and check-outs, assign rooms, distribute keys, and securely record credit card information. Accuracy and attention to detail are essential as you'll also be responsible for maintaining up-to-date records of guest account information. You'll collaborate with housekeeping staff to ensure rooms are clean and ready for new arrivals and step in to address and resolve customer complaints as needed, ensuring a smooth and positive guest experience from start to finish.
nYou'll be successful if you have
nTo be successful in a front desk role, you need strong communication and customer service skills to create a welcoming experience for every guest. Attention to detail and the ability to multitask are essential for handling bookings, payments, and guest requests efficiently. A positive attitude, reliability, and teamwork will help you thrive in a fast-paced hospitality environment.
nRequired Qualifications/Experience
nThe ideal candidate for this role is friendly, dependable, and adaptable, with excellent communication and customer service skills. They should be comfortable using computers and phone systems, and able to multitask in a fast-paced environment. Strong attention to detail, problem-solving abilities, and a team-oriented attitude are essential. Previous experience in hospitality or a front desk role is a plus, but not required-we're happy to train the right person who's eager to learn and grow.
nBenefits
n40 Hours of PTO.
nAPPLY ( ?subject=Front%20Desk%20Attendant%20(Franchise)%20role%20%E2%80%93%20Puyallup%2C%20WA&body=I)
nBrand: Travelodge by Wyndham
nLocation: Puyallup, Washington, United States, 98371
nEmployment Status: Full-time
nPay: $16.75-$17.75 per hour
nThis job posting is provided by Wyndham Hotels & Resorts, Inc. and its affiliated entities (collectively, "WHR") as a courtesy to an independently owned and operated hotel under one of WHR's hotel franchising subsidiaries ("WHR Subsidiaries") (WHR and WHR Subsidiaries collectively, the "WHR Entities"). The WHR Entities disclaim any responsibility for the content or accuracy of this job posting.
nIf you apply for employment as a result of a posting on this site, you are submitting your information for potential employment opportunities with an independently owned and operated hotel which is a franchisee of a WHR Subsidiary. If hired, you will be an employee of the franchisee, not of any of the WHR Entities.
nFranchisees are independent business owners/operators who set their own wage and benefit programs, terms and conditions of employment, and have independent policies and procedures which can vary from the WHR Entities or other franchisees. The WHR Entities are not responsible for employment matters at the hotel such as hiring, firing, discipline, supervision, staffing, scheduling, wages or benefits. All decisions regarding employment with a franchisee are in the discretion of the franchisee, and not any of the WHR Entities.
nNone of the WHR Entities will receive a copy of your employment application and none will have any involvement in any hiring or other employment decisions.
nWyndham and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, national origin, age, citizenship, sexual preference/orientation, gender identity, marital status, veteran status, disability, or any other status protected by law. Wyndham will provide reasonable accommodation to allow an applicant to participate in the hiring process (e.g. accommodations for a test or job interview) if so requested. Wyndham Hotels & Resorts embraces an inclusive culture that welcomes all. If you require a reasonable accommodation to complete an application, please email your request to: with the job title and location to which you are applying, and we will do our best to assist.
nFranchisees are independent business owners/operators who set their own wage and benefit programs, terms and conditions of employment, and have independent policies and procedures which can vary from Wyndham or other franchisees. Only the franchisee is responsible for employment matters at the hotel including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. All decisions regarding employment with a franchisee are in the sole and absolute discretion of the franchisee, and not Wyndham Hotel Group (WHG) or any of its subsidiaries. WHG will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions. Please contact the franchisee directly to the extent you need assistance in completing forms or otherwise participating in that franchisee's application process.