Indiana State University
Position Details
Position Details
Student Employment Enrollment Requirements
Indiana State University student enrolled in at least 6 credit hours.
Comments to Applicants
Students who are work study eligible will be given priority in hiring.
All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link:
Notice of Vacancy Number
ST2500020
Job Title
Student Membership Services Representative
Job Category
Regular Student Job
Job Type
Regular Student Jobs
Position Class Code
82100 Student Employee
Student Pay Grade
Hourly Wage/Salary
10.25
Job Summary/Basic Function
The position of Student Membership Services Representative is to provide customer service to patrons purchasing memberships and other services provided by Campus Recreation.
Specific Responsibilities
Work Schedule
Flexible; Monday-Friday - 11am - 8pm Saturdays and Sundays
Desired Start Date
08/11/2025
Open Date
07/14/2025
Close Date
08/14/2025
Required Relevant Education & Experience
High School diploma or GED
Required Field(s) of Study
Indiana State University student enrolled in at least 6 credit hours.
Preferred Relevant Education and Experience
Previous Work Experience and/or Volunteer Experience
Supervisory Responsibilities
This job has no supervisory responsibilities.
Required Certificates, Licenses and Registrations
Other Required Certificates, Licenses and Registrations
Must secure CPR/AED certification during tenure of employment.
Preferred Certificates, Licenses and Registrations
Preferred Other Certificates, Licenses and Registrations
Knowledge, Skills and Abilities
Able to adapt to change, Able to learn and retain information, Able to multitask, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Must be comfortable networking with groups or individuals, Professional demeanor, high energy, dynamic personality and excellent communication and interpersonal skills, Proven verbal and written communication skills, Willing to interact with students, Willing to work extended hours during events and peak seasons, when required, Work effectively with a diverse community
Other Knowledge, Skills and Abilities
Must be willing to attend all designated training workshops including and not limited to all Fitness and Membership Services Training Programs. Must have excellent human relation and customer service skills.
NCAA Guidelines
All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.
No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual's involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.
Job Duties
Essential Duties and Responsibilities
Assist with membership sales; register members for various program; perform cash, check and credit card transactions; answer facility and program related questions; provide members with information on Campus Recreation programs; Understand and communicate facility policies/procedures to patrons; perform general office duties; perform misc. duties as assigned.
Position Details
Student Employment Enrollment Requirements
Indiana State University student enrolled in at least 6 credit hours.
Comments to Applicants
Students who are work study eligible will be given priority in hiring.
All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link:
Notice of Vacancy Number
ST2500020
Job Title
Student Membership Services Representative
Job Category
Regular Student Job
Job Type
Regular Student Jobs
Position Class Code
82100 Student Employee
Student Pay Grade
Hourly Wage/Salary
10.25
Job Summary/Basic Function
The position of Student Membership Services Representative is to provide customer service to patrons purchasing memberships and other services provided by Campus Recreation.
Specific Responsibilities
Work Schedule
Flexible; Monday-Friday - 11am - 8pm Saturdays and Sundays
Desired Start Date
08/11/2025
Open Date
07/14/2025
Close Date
08/14/2025
Required Relevant Education & Experience
High School diploma or GED
Required Field(s) of Study
Indiana State University student enrolled in at least 6 credit hours.
Preferred Relevant Education and Experience
Previous Work Experience and/or Volunteer Experience
Supervisory Responsibilities
This job has no supervisory responsibilities.
Required Certificates, Licenses and Registrations
Other Required Certificates, Licenses and Registrations
Must secure CPR/AED certification during tenure of employment.
Preferred Certificates, Licenses and Registrations
Preferred Other Certificates, Licenses and Registrations
Knowledge, Skills and Abilities
Able to adapt to change, Able to learn and retain information, Able to multitask, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Must be comfortable networking with groups or individuals, Professional demeanor, high energy, dynamic personality and excellent communication and interpersonal skills, Proven verbal and written communication skills, Willing to interact with students, Willing to work extended hours during events and peak seasons, when required, Work effectively with a diverse community
Other Knowledge, Skills and Abilities
Must be willing to attend all designated training workshops including and not limited to all Fitness and Membership Services Training Programs. Must have excellent human relation and customer service skills.
NCAA Guidelines
All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.
No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual's involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.
Job Duties
Essential Duties and Responsibilities
Assist with membership sales; register members for various program; perform cash, check and credit card transactions; answer facility and program related questions; provide members with information on Campus Recreation programs; Understand and communicate facility policies/procedures to patrons; perform general office duties; perform misc. duties as assigned.