CUSTOMER SERVICE MANAGER (ASSOCIATE CARE) - COLUMBIA, SC

Canteen

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Salary: $55,000 - $60,000 / year

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Other Forms of Compensation: Yearly Bonus Incentive

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Growth. Opportunity. Excellence.

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Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

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Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.

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Come grow with us. We are Canteen.

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Job Summary:

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The Associate Care Customer Service Manager will be the initial point of contact for our route drivers. This individual will be responsible for coordinating driver requests and communicating with staff members to implement solutions. This position will assist drivers with requests and tasks such as vehicle issues, truck inventories, and communication between staff members.

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Essential Duties and Responsibilities:

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Greet each driver who stops by the desk and build positive relationships.

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Verify drivers are completing and returning daily reports and recording vital information.

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Update drivers with status updates regarding their service tickets for routes and their trucks.

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Ensure drivers are completing inventories and returning totes and other items to their designated areas.

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Inform drivers of new installations, removals, and other important information.

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Verify trucks are clean and drivers are stocked with the required cleaning supplies.

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Qualifications:

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Excellent communication skills with both internal teams and external partners.

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Competent in computer applications.

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Capable of thriving in a team-focused setting.

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Ability to address and solve problems.

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Advanced organizational expertise.

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Apply to Canteen today!

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Canteen is a member of Compass Group USA

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Click here to Learn More about the Compass Story (

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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

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Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

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Applications are accepted on an ongoing basis.

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Canteen maintains a drug-free workplace.

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Associates at Canteen are offered many fantastic benefits.

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  Medical

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  Dental

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  Vision

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  Life Insurance/ AD

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  Disability Insurance

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  Retirement Plan

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  Paid Time Off

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  Holiday Time Off (varies by site/state)

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  Associate Shopping Program

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  Health and Wellness Programs

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  Discount Marketplace

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  Identity Theft Protection

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  Pet Insurance

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  Commuter Benefits

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  Employee Assistance Program

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  Flexible Spending Accounts (FSAs)

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  Paid Parental Leave

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  Personal Leave

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Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information.

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Req ID: 1438513

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Canteen

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Leticia Pinon