Job DescriptionJob DescriptionTitle: Field Service EngineerLocation: Hoffman Estates, IL Hire Type: Direct HireTravel: 50 - 80% (domestic and international)Target Pay Rate: $40.00 - $43.00/hour (plus overtime pay)Benefits: PTO, Paid Holidays, Medical, Dental, Vision, 401(k)
Overview: Sterling has helped build careers for thousands for professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S.
Job Summary: The Field Service Engineer performs functions to provide capital equipment maintenance, repair, qualification protocol execution, calibration, and training services for customers in US or Internationally.
Job Duties: n
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- Plan assigned customer service needs, contact customers to obtain information to determine tools, instruments and parts that may be needed in the field and arrange travel needs. n
- Meet customer personnel to determine equipment problems, perform diagnostic tests involving mechanical, electrical, electronic, pneumatic, and hydraulic systems. n
- Troubleshoot and diagnose problems and take corrective action involving replacing defective parts and machine components, reprogramming control systems and reviewing units as necessary. n
- Provide protocol services for customers, perform equipment qualification procedures at home office and at customer site, identify and correct problems as required. n
- Calibrate equipment according to customer schedule apply test procedures and adjust equipment to meet standards. n
- Provide on-site operation, maintenance, and preventive maintenance. n
- Make courtesy calls to customer sites as available. n
- Respond to customer calls regarding equipment problems, determine nature of problems and recommend corrective action. n
- Run lab and factory acceptance tests for customers, set up equipment, run product and check specifications. n
- Conduct on-site seminars for equipment operation and process optimization. n
- Prepare service and expense records as required. n
- Perform other related duties as assigned. n
Qualifications: n
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- Bachelor of Science in Engineering, or 4 years of equivalent work experience . n
- Experience installing and servicing capital equipment. n
- Electromechanical proficiency. n
- Ability to read blueprints and electrical schematics. n
- Familiarity working with Programmable Logical Controllers (PLCs). n
- Some knowledge of RS Logix. n
- Experience working with Digital Multimeters, temperature probes, pressure gauges. n
- Familiarity working with high voltage devices. n
- Experience with troubleshooting. n
- Ability to travel 50% - 80%, domestically and internationally. n
Qualified applicants will receive consideration for employment without regard to , , , , , , , , , protected veteran status, or genetic information.