At Midas, we are dedicated to providing quality services to customer vehicles in inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and years of automotive repair experience.
nWe are looking for an automotive service Writer to manage and direct all service department activities of a retail store that sells tires and related automotive parts and mechanical services. Midas is committed to training our associates and promoting from within the organization.
nResponsibilities
nAs a Midas automotive service Writer, you will direct all automotive and general service technicians in the operation of the shop, including:
nDeliver exceptional customer service while listening and consulting with customers
nFollowing up with customers, services requested, estimated completion times, etc.
nOversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
nDeliver and discuss pricing estimates with customers, as well as promote shop service specials
nOversee technicians’ inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks
nOverall cleanliness and organization of the facility
nOther duties as assigned
nQualifications
nA minimum of 3 years of store or service Writer experience
nGeneral automotive knowledge
nExcellent customer service disposition
nGood communication skills
nLeadership ability
nAbility to work a flexible retail schedule, including weekends, evenings, and holidays
nValid driver’s license