Service Writer

Seeking Experienced Service Technicians

Pay will be dependent upon experience!

BENEFITS

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• We provide a positive, professional work environment with the best training in the industry.
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• We believe in employee development through training and advancement from within.
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• Our team members enjoy terrific benefits which include:
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• Competitive pay plan
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•  Company provided training and education.
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• A fun fast-paced environment! 
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• Work Location: One location  
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• Bonus pay Commission pay
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• Health, Dental, Vision insurance
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RESPONSIBILITIES

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• Meet with customers and determine their needs for repair and/or service of their vehicle issues
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• Increase customer satisfaction by building customer relations
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• Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
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• Monitor the progress of each vehicle throughout the day, and update customers frequently
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• Increase profitability by maximizing sales & executing retail promotions
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• Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
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• Oversee and participate in quality control
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• Participate in the development and documentation of standard operating procedures as appropriate
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REQUIREMENTS

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• High school diploma or equivalent
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• Valid commercial driver’s license & clean driving record
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• Accredited training in service advisor skills, customer satisfaction and quality control
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• Automotive service advisor experience
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• Ability to read, write and speak English fluently 
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• Ability to concentrate and accomplish tasks despite interruptions
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• Multitasking skills
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• Proficient use of computers/business machines
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equal opportunity employer