Receptionist (Onsite – Troy, MI)
Location: Troy, Michigan
Job Type: Full-Time (In-Person, Monday–Friday)
Industry: Legal / Professional Services
About the Firm
Join a well-established and highly respected law firm in Troy, Michigan known for its expertise in managing medically complex, high-damage exposure litigation. With a focus on professionalism and client-centered service, we are seeking a dependable and personable Receptionist to be the welcoming face and voice of our organization.
Position Overview
As the Receptionist , you will be the first point of contact for clients, visitors, and callers, playing a critical role in representing the firm’s professionalism. This position is fully onsite and requires daily in-person presence. You will manage front desk duties, handle multi-line phone systems, coordinate meetings and appointments, and provide administrative support to legal staff.
Key Responsibilities
Greet clients and visitors with a courteous and professional demeanor
Answer and direct incoming phone calls using a multi-line phone system
Manage incoming/outgoing mail and deliveries
Schedule and coordinate meetings, appointments, and conference room bookings
Maintain a clean and organized reception area
Provide administrative support, including document preparation and filing
Operate office equipment (copiers, fax, printers, scanners)
Handle confidential information with discretion and professionalism
Qualifications
High school diploma or equivalent required; Associate’s degree or legal coursework preferred
Previous front desk, administrative, or receptionist experience preferred (especially in a law firm)
Proficient in Microsoft Office (Word, Outlook, Excel) and basic office technology
Excellent verbal and written communication skills
Strong organizational skills with attention to detail
Ability to multi-task in a fast-paced professional environment
High level of professionalism, punctuality, and discretion
Additional Information
This position requires 100% onsite presence at our Troy, MI office
Must pass an extensive background check as required by firm or clients
Position reports to leadership within the administrative team