Tata Consultancy Services
- Configuration, deployment, inventory management / tracking, of the below assets for Corp users and retail stores :Laptops, Desktops, Docking stations, Mobile phones, Ipads iPods, Monitors, Printers, Keyboard and mice, POS units, PDT guns, symbol scanners, POS Peripherals and RFID scanners
- Assisting users with solving issues with proper process.
- Deployment / shipping equipment to stores and users as applicable.
- Strong knowledge with Windows OS and iOS devices.
- Installation support for standard software and propose process for new application requests.
- Technical troubleshooting skills.
- Incident and Request Management.
- Excellent customer service skills to handle Techbar operations.
- Strong understanding of EUC environment and managing business relationship.
Salary Range-$60,000-$70,000 a year