CSN Collision
- Writes complete estimates/supplements in accordance with company and insurance guidelines with an emphasis on repairing versus replacing parts.
- Takes clear and accurate photos of damages.
- Order parts, check availability and ensure that we receive the accurate discount from all vendors.
- Documents and track vehicle progress throughout the entire repair process. Update statuses in the production schedule.
- Assigns labor to Technicians and Painter.
- Educate the customer about the collision repair process; including insurance claims, processing, payment procedures, repair techniques, repair needs and approximate repair time.
- Conducts daily meetings with front office staff to ensure accurate updates on vehicles are provided.
- Finalize and line match supplements prior to vehicle delivery.
- Confirm the insurance supplements are scanned and attached to estimating system.
- Pre-close files for delivery.
- Verifies the exceptions tab in the estimating system throughout the repair process.
- Ensure all parts have been received and invoices are posted.
- Confirms all labor has been assigned accordingly.
- Ensures vehicles are inspected for quality control before vehicles are delivered to customers.
- Delivers vehicles, explain areas of the vehicle that were repaired and answer any questions the customer may have.
- Prepares file for final bill upload.
- Make sure correct verbiage is used on estimate for final billing.
- Document in notes that you have completed the file and upload for billing.
- Requires little to no experience in discipline
- Conducts routine tasks as directed
Requirements
- Minimum 4 year of collision auto body repair experience.
- Knowledge of insurance procedures and requirements.
- I-CAR certification.
- Proficient in the use of estimating software CCC One.
- Must have experience in writing estimates for high end vehicles and writing jigs.
Benefits
- 401(k)
- Employee discount
- Life insurance
- Paid time off