Biomedical Engineer (Application Consultant)

Job DescriptionJob DescriptionCompany Description
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Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms.

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Serving physicians, medical professionals and patients in 6,000+ hospitals in 121 countries, we’re transforming healthcare to improve the lives of patients everywhere.

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We employ over 2,000 people in 25 locations worldwide. Close-knit teams made of talented, curious and authentic people are working together toward a common goal.

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Together we’re dedicated to making an impact.

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Sound like you?

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Join and grow with us.

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Job Description
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• Conduct on-site clinical evaluations for new and existing customers to demonstrate the use of products and services to increase the frequency and quality of IGS (Image Guided Surgery) product usage
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• Provide on-site consulting, guidance, and assistance to physicians and operating room personnel by evaluating options and problem-solving during surgery in order to maximize surgery efficiency and usage
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• Lead installations and establish functionality at new and existing customer sites
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• Educate/train physicians and hospital personnel, including operating staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of surgery products and services
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• Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications
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• Act as primary customer liaison, maintaining site visits and regular contact with customers, assessing satisfaction and usage levels, and working to increase revenue via the sale of service contracts, spare/wear parts, upgrades, etc.
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• Regularly strategize with the Account Manager in your region to evaluate customer opportunities and open sales projects.
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• Resolve product issues through detailed analysis and utilization of engineering expertise.
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• Keep abreast of new developments regarding Brainlab and competitive surgery products and services via ongoing training and individual research and analysis
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• Attend surgery continuing education annually and maintain annual product
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• Promote surgery products and services to surgeons at trade shows
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• Maximize customer satisfaction
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• Perform other duties and responsibilities as required
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• Travel 50%+
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• Salary Range 75-85k
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Qualifications
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• B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, Nursing or equivalent experience.
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• 1-3 years minimum of experience in a technical support role for a healthcare company or provider
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• 1-2 years minimum customer service experience
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• Knowledge of surgical procedures, anatomy and medical terminology
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• Proficient in the use of PC software applications including Microsoft Office
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• Self-motivated, detail oriented and a proven history of ability to make independent decisions
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Additional Information
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In return for the experiences listed above we will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits and much more.
Visit us at: 

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Brainlab, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to , , , , , , , , protected Veteran status, , or any other characteristic protected by law. 

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Covid-19 vaccination, including applicable booster(s), is required if the position requires onsite presence at Brainlab customer sites in compliance with Presidential Executive Orders. Legally allowed exemptions may apply. 
Brainlab participates in E-Verify. Click here for more information. Click here to also review the EEO Law Poster. 

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If you need assistance and/or a reasonable accommodation due to a during the application or the recruiting process, please send a request