Medix
Membership Consultant - Cleveland Heights, OH
Location: Cleveland Heights, OH
Schedule: Monday-Friday, 8 AM-5 PM
Compensation: $50,000 base salary + uncapped commission (On-Target Earnings: $75,000-$90,000+)
Position Summary:
The Membership Consultant is a key community-facing role responsible for growing the patient base through grassroots outreach, event-based marketing, and strategic partnerships. This field-based sales position is focused on connecting Medicare-eligible seniors-particularly in medically underserved communities-with access to high-quality, value-based care.
Ideal candidates have strong B2C or B2B sales experience, are deeply engaged in their local community, and thrive in fast-paced, mission-driven environments. Prior experience in Medicare Advantage, healthcare, or senior-focused services is helpful but not required.
Key Responsibilities:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
Location: Cleveland Heights, OH
Schedule: Monday-Friday, 8 AM-5 PM
Compensation: $50,000 base salary + uncapped commission (On-Target Earnings: $75,000-$90,000+)
Position Summary:
The Membership Consultant is a key community-facing role responsible for growing the patient base through grassroots outreach, event-based marketing, and strategic partnerships. This field-based sales position is focused on connecting Medicare-eligible seniors-particularly in medically underserved communities-with access to high-quality, value-based care.
Ideal candidates have strong B2C or B2B sales experience, are deeply engaged in their local community, and thrive in fast-paced, mission-driven environments. Prior experience in Medicare Advantage, healthcare, or senior-focused services is helpful but not required.
Key Responsibilities:
- Drive new patient enrollment by developing and maintaining relationships with individual seniors, community partners, and referral sources.
- Conduct outreach and educate seniors in various community settings including homes, senior centers, housing complexes, and places of worship.
- Coordinate, host, and participate in at least three events per week to generate qualified leads and patient interest.
- Develop referral partnerships with Medicare brokers, independent agents, case managers, senior housing operators, and local influencers.
- Schedule and follow up on initial appointments using CRM tools and EMR systems to ensure a smooth onboarding experience for new patients.
- Maintain accurate records of all outreach and enrollment activities using Salesforce.
- Collaborate with community relations personnel on broader public health engagement and marketing strategies.
- Provide ongoing relationship management and support to enrolled patients to ensure strong retention and satisfaction.
- High school diploma or GED required; associate or bachelor's degree preferred.
- Minimum 1 year of outside sales or community relations experience ; 2+ years strongly preferred.
- Valid driver's license and reliable transportation.
- Comfortable with field-based work (80-90% of time spent in the community).
- Proficient with basic technology, including Microsoft Office, Salesforce, and electronic medical record systems (training provided).
- Ability to coordinate with health plan agents and navigate plan assignments effectively.
- Demonstrated ability to build trust with diverse populations, especially seniors.
- Mileage reimbursement at $0.67/mile
- Company phone and laptop provided
- Promotional and marketing materials provided
- Support from community relations team for major events
- Ramp-up period with no quota accountability for the first 60 days
- Eligible for commission starting day one
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.