Care Experience Manager

Care Experience Manager

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Job Details

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Requisition #:

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206695

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Location:

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Daytona Beach, FL 32117

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Category:

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Administrative/Clerical

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Salary:

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$40,000.00 - $42,000.00 per year

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Position Details

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Position: Care Experience Manager (CEM)

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Join a Company That Puts People First!

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Aveanna Healthcare is one of the largest private-duty nursing companies in the nation and is continuing to grow. We’re proud to foster a workplace culture that values diversity, encourages collaboration, and supports our team members at every step.

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What Makes Aveanna Different?

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Award-Winning Culture

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  Recognized inIndeed’s Work Wellbeing Top 100 Companies of 2024

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  NamedBest Company for Work-Life Balance, Happiest Employees, Best Culture, and Best CEOby Comparably in 2024

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Comprehensive Benefits Package

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  Health, Dental, Vision, and Company-paid Life Insurance

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  Paid Holidays, Vacation Days, and Sick Days

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  Quarterly Bonus Opportunities

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  Mileage Reimbursement

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  401(k) Savings Plan with Employer Matching

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  Employee Stock Purchase Plan with a 15% Discount

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  Tuition Discounts and Reimbursement Program (conditions apply)

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  Nationwide Presence with Advancement Opportunities

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  Employee Recognition Programs and Relief Fund

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  Structured New Hire Orientation

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  Employee Resource Groups for Community and Support

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Position Details:

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Compensation:$40,000k+, base salary, quarterly bonuses, paid rotating on-call.

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Schedule:Monday-Friday, standard office hours, full-time schedule, with on-call rotations.

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Location:Daytona Beach, FL 32117

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Key Responsibilities of the Care Experience Manager

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  Coordinate staffing needs and manage caregiver schedules.

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  Organize orientation and training for new caregivers.

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  Manage shift coverage for absences or tardiness.

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  Monitor and address cost containment to ensure efficient case assignments.

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  Evaluate and support staff performance with a positive approach.

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  Provide 24/7 on-call support to field staff, patients, and families (on a rotating basis).

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  Occasionally deliver supplies/equipment to homes as needed (mileage reimbursed).

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  Build and maintain strong relationships with caregivers and patients to ensure top-tier service.

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  Demonstrate problem-solving skills, initiative, and sound judgment.

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  Uphold and adhere to company policies and procedures.

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Qualifications for Success

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  High School Diploma or equivalent required; College Degree a plus.

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  Proficient in English; bilingual skills are a plus.

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  Healthcare experience is highly preferred.

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  Proficiency in Microsoft Office Suite (Word and Excel).

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  Strong organizational skills, ability to multitask, and thrive in a team environment.

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  Willingness to work an after-hours on-call schedule.

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Note:As an employer receiving Medicare and Medicaid funds, employees must comply with all health-related requirements in relevant jurisdictions, including vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

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Take the Next Step in Your Career!

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Join a team where you can grow, lead, and make a real difference in the lives of others. Apply now to become part of Aveanna’s supportive and dynamic environment.

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As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

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