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Shults Ford Wexford

Business Development Representative

Shults Ford Wexford, Wexford

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Service Business Development Representative (BDR) – Shults Ford Lincoln
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Do you enjoy working with others and providing customer service? Join our team as a Service Business Development Representative (BDR). Shults Ford Lincoln seeks motivated individuals to handle customer appointments and communication for our Service Department.

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Why Choose Shults Ford Lincoln?
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We value our employees and strive to provide a supportive and rewarding workplace where you can excel. Here's what we offer:

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  • Comprehensive Benefits:
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  • Competitive compensation and incentive opportunities
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  • 401(k) retirement plan with company contributions
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  • Full benefits package: Medical, Dental, and Vision
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  • Generous Paid Time Off (PTO), including your Birthday off!
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  • Life insurance coverage
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  • Professional Development:
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  • Paid ongoing training and professional certifications
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  • Clear advancement opportunities within our growing dealership
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  • Team & Community Engagement:
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  • A welcoming, team-oriented culture
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  • Active involvement in community outreach and events
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  • State-of-the-Art Facilities:
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  • Modern work environment equipped with the latest technology and resources
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What You’ll Do:
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  • Answering inbound calls to schedule In-Store, Pick-up & Delivery, or Mobile Service appointments.
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  • Making outbound calls to confirm appointments and reduce no-shows.
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  • Reaching out to recent vehicle buyers to promote and schedule their first service visit.
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  • Educating customers on their service options and guiding them toward the best fit.
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  • Working with service advisors and technicians to ensure a seamless customer experience.
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  • Keeping accurate records and generating daily reports on calls, appointments, and follow-ups.
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What We’re Looking For:
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  • Experience in customer service or sales—automotive background is a plus!
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  • A friendly, professional phone manner with top-notch communication skills.
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  • Comfort using CRM tools, scheduling software, and Microsoft Office.
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  • Detail-oriented and organized—able to juggle tasks and meet deadlines.
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  • A proactive, customer-first attitude with strong follow-through.
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Work Environment:
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  • This is an on-site position within the Service BDC (Business Development Center).
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  • Occasional schedule flexibility may be needed during busy periods.
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  • You’ll work closely with a supportive team of service professionals.
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Location:
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Shults Ford Lincoln, Wexford Pa, 15090

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Reports To:
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Service Business Development Center (BDC) Manager

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Take your career to the next level with a dealership recognized for excellence and customer loyalty. Apply today and drive your future forward!

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Equal Opportunity Employer:
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Shults Ford Lincoln offers equal employment opportunities regardless of race, color, religion, national origin, disability, veteran status, or any other characteristic protected by applicable laws.