Customer Service Specialist

LHH is partnering with our client to find enthusiastic Customer Service Specialists to join their team during a busy business season. This is a fantastic opportunity for individuals who are passionate about helping others and thrive in a fast-paced, customer-focused environment. This position will sit onsite to start in Louisville, KY and then will shift to hybrid once performance has been proven. Training is 8:30AM-5PM, beyond training they have shifts starting as early as 8AM and as late as 11:30AM each for 8 hours.
What You'll Do

• Handle inbound calls to assist customers with renewals and general inquiries
  
• Provide accurate information on products, pricing, and availability
  
• Collaborate with internal teams to resolve customer issues
  
• Perform data entry and maintain accurate records across platforms
  

What We're Looking For

• At least 1 year of customer service experience preferred (call center, retail, or face-to-face service all welcome)
  
• Positive, upbeat, and empathetic with a passion for helping others
  
• Strong verbal and written communication, excellent phone etiquette, and the ability to multitask and prioritize effectively
  
• Willingness to work onsite initially, with the potential to transition to a hybrid schedule once established
  

Pay Details: $17.00 per hour
Search managed by: Jessica Robbins
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance