Automotive Service Writer

Benefits:

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Employee discounts

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Training & development

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Bonus based on performance

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Competitive salary

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Free uniforms

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At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

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We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

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Responsibilities

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As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

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Deliver exceptional customer service while listening and consulting customers

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Following up with customers, services requested, estimated completion times etc.

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Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts

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Deliver and discuss pricing estimates with customers as well as promoting shop service specials

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Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed

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Supervise up to five employees

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Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks

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Maintain inventory counts

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Overall cleanliness and organization of the facility

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Other duties as assigned

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Qualifications

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A minimum of 2 years of store or service manager experience

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General automotive knowledge

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Excellent customer service disposition

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Good communication skills

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Leadership ability

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Team building skills

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Ability to work a flexible retail schedule including weekends

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Valid driver’s license