Lube Technician II

Job Purpose
As a Lube Technician II, you'll contribute to our success by delivering exceptional preventive maintenance services. By engaging directly with customers, you'll serve as a trusted advisor, assessing their needs and performing maintenance to ensure their vehicles stay in peak condition and safe on the road.
Duties and Responsibilities

• Complete all required computer-based training and other on-the-job training within the required timeframe.
• Report for shift on time and dressed in proper uniform to include required Personal Protective Equipment (PPE), slip resistant shoes and good hygiene.
• Maintains clean and safe work environment including using all safety equipment and following all safety procedures.
• Greet all guests in a professional, pleasant manner.
• Attend store meetings, including monthly safety meetings.
• Additional duties as assigned.

Upper Bay duties that include but are not limited to:

• Guide guest's vehicle into/out of the bay area.
• Ensure proper care is taken to help eliminate damage to guest's vehicle (fender cover placement).
• Check and communicate initial oil level (by checking dipstick).
• Determine, communicate and physically verify correct oil filter application.
• Check and adjust all tires levels on vehicle to proper inflation.
• Check, communicate and fill necessary fluids (battery, powering steering, and washer fluid)-replace all caps.
• Add oil, start vehicle, check oil pressure gauge, check oil dipstick and show as confirmation to lower bay.
• Complete ancillary services requested by guest.
• Observe lower bay quality inspection as well as perform upper bay quality inspection.

Lower Bay duties that include but are not limited to:

• Complete under vehicle inspection.
• Remove oil drain plug, loosen and remove oil filter, wipe mounting plate and check filter spindle.
• Install new oil drain plug and new oil filter.
• Wipe fittings and lubricate.
• Check and fill gearboxes.
• Report under vehicle status to upper bay.
• Observe under carriage of vehicle once started to ensure no leaks.
• Perform lower bay quality inspection.

Qualifications

• Management experience preferred
• Automotive experience preferred
• Valid US driver's license
• Excellent interpersonal and communication skills
• Succeeds in a team environment and works well with others
• Passion for customer service
• Passion for automotive repair and maintenance

Working Conditions

• Fast-paced environment.
• Intermittent pressure to produce under severe time constraints and deadlines.
• May be required to work beyond office hours and weekends from time to time.

Physical Requirements

• Must be able to stand on concrete or metal surfaces for extended periods of time.
• Lift and move inventory items, trashcans and other work-related items (up to 50 pounds).
• Must be able to: push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands, throughout the shift.