Systems Engineer II

Job Type
Full-time
Description
Open Dealer Exchange (ODE), an affiliate of Reynolds and Reynolds, is looking to hire a Systems Engineer II to support its workforce in Southfield, MI. This is a direct hire opportunity. The ideal candidate will have current knowledge and experience in data center technology including server, virtualization, network, and storage management. Experience in supporting internally developed applications is desired. Open Dealer Exchange is a dynamic, exciting place to work. We hire exceptional people and every one of them is empowered to think independently, to take the initiative as an employee and to be innovative. Open Dealer Exchange offers a hybrid work model as well as an excellent compensation/benefit package.
Responsibilities

• Provide comprehensive infrastructure support across both Windows and Linux servers, virtualization platforms, SAN/storage systems, and Active Directory (AD), ensuring smooth operations and high availability.
• Manage and optimize both On-Prem and Azure Cloud environments , balancing performance, security, and scalability to meet organizational needs.
• Leverage Azure DevOps to streamline Infrastructure as Code, improving the automation of build and release processes.
• Administer and support networking infrastructure , including switches, routers, firewalls, telephony, and VPN systems, ensuring seamless connectivity and security.
• Drive multiple projects simultaneously , adapting to evolving priorities while managing constraints and deadlines to deliver successful outcomes.
• Support and enhance all internally developed applications across the three lines of business, playing a pivotal role in application performance and reliability.
• Assist in outage resolution and lead root cause analysis, ensuring quick recovery and long-term solutions to minimize disruptions.
• Collaborate with cross-functional teams to troubleshoot and resolve complex infrastructure challenges, driving innovation and improvement.
• Create and maintain clear documentation and knowledge base articles to empower team members and facilitate seamless support across the organization.
• Contribute to the planning and implementation of infrastructure upgrades and enhancements, helping the company stay ahead of technology trends and meet evolving business requirements.

• Bachelor's degree preferred in computer science or a related field, with relevant coursework.
• Five years minimum of related work experience in virtual server environments, enterprise storage, networking, firewalls, cloud computing, application solutions, or Microsoft directory services.
• Will accept any suitable combination of education, training, or experience.

• Expertise in Azure administration and resource management, with the ability to optimize cloud environments for efficiency and security.
• Proven experience with Terraform for infrastructure automation, including authoring and executing scripts to streamline processes.
• Familiarity with IIS and JBoss application servers, ensuring robust and scalable application deployment.
• Strong shell scripting skills to automate tasks and improve system efficiency.
• In-depth knowledge and experience administering servers (both virtual & physical), networking infrastructure (routers, switches, firewalls, load balancers), storage solutions, backup systems, and Active Directory .
• Excellent problem-solving and troubleshooting skills , with a knack for identifying issues and providing timely solutions.
• Ability to collaborate effectively across multiple departments and levels within the organization to achieve common goals.
• Exceptional communication skills , both verbal and written, with the ability to interpret and convey complex technical concepts to a wide range of audiences.
• A self-motivated and adaptable approach to working in a fast-paced and evolving environment.