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Jacobs Management Group

Field Service Engineer

Jacobs Management Group, Dallas

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Senior Field Service Engineer - Lab Equipment

Step into a vital role that supports the backbone of medical diagnostics and research. As a Senior Field Service Engineer, you’ll be the technical hero ensuring critical laboratory instruments stay operational, accurate, and reliable—helping scientists and healthcare professionals make life-saving decisions.

Why You Should Apply

  • Make a direct impact in clinical and diagnostic laboratory environments

  • Travel up to 50% to support on-site work with hands-on problem solving

  • Engage with cutting-edge LC/MS/MS and HPLC/UPLC instrumentation

  • Join a team committed to technical excellence and customer satisfaction

  • Full-time role with competitive compensation and growth potential

What You’ll Be Doing

  • Diagnose and repair complex lab instrumentation on-site and remotely

  • Perform preventative maintenance and coordinate service calls

  • Support installation, validation, and user training for new equipment

  • Collaborate with sales, quality, and service teams to meet performance goals

  • Document all service activities according to regulatory and internal standards

About You

  • Be able to do the job as described

  • Comfortable working with potentially biohazardous clinical samples

  • Experience with Agilent LC/MS/MS and HPLC/UPLC systems required

  • Skilled in interpreting wiring diagrams and technical schematics

  • Strong virtual training and technical communication abilities