Medical Assistant

Provider Support:

• Coordinating and collaborating with healthcare professionals, including physicians, pharmacists, and specialists to ensure optimal patient care.
• Conduct tests and procedures as directed, such as EKGs, non-stress tests, spirometer, venipunctures, skin punctures, strep screen, glucometer, and blood
  tests, and urine tests. Communicate to physician abnormal lab results.
• Assist health service providers with treatments and examinations of patients such as injections, wound care, pelvic exams, minor surgery, and IUD insertions;
  assist in the identification of psychosocial needs and consult with the health service provider.
• Transcribe doctors' orders and prepare appropriate requisitions, forms, and calls to pharmacy. Daily follow up of pharmacy messages.
• Ensure assigned provider(s) signs charts, labs, prescriptions, diagnostics daily.

Clinic Support:

• Clean and sterilize equipment, restock patient rooms and labs with appropriate supplies. Maintain medical supply inventory to ensure stock.
• Assist the practice team by answering incoming/outgoing phone calls. Review pharmacy voicemails and other calls before leaving each day.
• Participate in comprehensive training and ongoing education to enhance skills and knowledge.
• Foster culture of open communication, teamwork, and collaboration among staff members to ensure efficient clinic operations.
• Comply with office policy and procedure, OSHA Standards and HIPAA Privacy Regulations as stated in HIPAA Policy and Procedure Manual.

Patient Experience:

• Welcome patients into the office, creating a warm and friendly experience.
• Assist with completion of medical records & history forms, filing accordingly.
• Perform height, weight, vital sign and vision tests, recording them within the eHR system (eClinicalWorks (eCW)); identify chief complaints and record
  observations.
• Perform triage as soon as chart is ready.
• Maintain patient flow after check-in; ensure that patients are seen in a timely manner
• Communicate courteously, timely, and respectfully with all patients; notify patient of any changes ordered by their providers, and any new information is
  provided in writing before leaving the clinic.
• Document all phone calls with patients. Provide telephonic care support to patients, including collaborating with medical providers to conduct patient
  assessments and triage calls to determine the nature of the patients' concerns and level of urgency.
• Follow-up with patients post-appointment, especially walk-ins, urgent care, and Transitional Care Management (TCM) patien
  Provider Support:
• Coordinating and collaborating with healthcare professionals, including physicians, pharmacists, and specialists to ensure optimal patient care.
• Conduct tests and procedures as directed, such as EKGs, non-stress tests, spirometer, venipunctures, skin punctures, strep screen, glucometer, and blood
  tests, and urine tests. Communicate to physician abnormal lab results.
• Assist health service providers with treatments and examinations of patients such as injections, wound care, pelvic exams, minor surgery, and IUD insertions;
  assist in the identification of psychosocial needs and consult with the health service provider.
• Transcribe doctors' orders and prepare appropriate requisitions, forms, and calls to pharmacy. Daily follow up of pharmacy messages.
• Ensure assigned provider(s) signs charts, labs, prescriptions, diagnostics daily.
• Clinic Support:
• Clean and sterilize equipment, restock patient rooms and labs with appropriate supplies. Maintain medical supply inventory to ensure stock.
• Assist the practice team by answering incoming/outgoing phone calls. Review pharmacy voicemails and other calls before leaving each day.
• Participate in comprehensive training and ongoing education to enhance skills and knowledge.
• Foster culture of open communication, teamwork, and collaboration among staff members to ensure efficient clinic operations.
• Comply with office policy and procedure, OSHA Standards and HIPAA Privacy Regulations as stated in HIPAA Policy and Procedure Manual.
• Patient Experience:
• Welcome patients into the office, creating a warm and friendly experience.
• Assist with completion of medical records & history forms, filing accordingly.
• Perform height, weight, vital sign and vision tests, recording them within the eHR system (eClinicalWorks (eCW)); identify chief complaints and record
  observations.
• Perform triage as soon as chart is ready.
• Maintain patient flow after check-in; ensure that patients are seen in a timely manner
• Communicate courteously, timely, and respectfully with all patients; notify patient of any changes ordered by their providers, and any new information is
  provided in writing before leaving the clinic.
• Document all phone calls with patients. Provide telephonic care support to patients, including collaborating with medical providers to conduct patient
  assessments and triage calls to determine the nature of the patients' concerns and level of urgency.
• Follow-up with patients post-appointment, especially walk-ins, urgent care, and Transitional Care Management (TCM) patien

3-5 Must Have Skills/Qualifications

• 6+ months of Medical Assistant experience
• Phlebotomy experience

Nice to Have Skills

• Medical Assistant Certification
• Primary Care / Managed Care (HEDIS)
• Front-office experience
• ECW experience

Skill/Attribute Requirements

• Multi-tasking in a fast paced environment
• Organized and detail oriented
• Team player mentality
• Strong customer service skills

Schedule/Shift
Monday-Friday 8am-5pm
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.